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2014 Ram ProMaster 3500

2014 Ram ProMaster 3500

Overview

The 2014 Ram ProMaster 3500 is a popular choice for commercial use, known for its robust cargo capacity and versatile platform. As a relatively new entrant to the North American market in 2014, its long-term reliability data is still accumulating. However, initial reports and common issues associated with its European counterpart (Fiat Ducato) provide insights into potential areas of concern. The ProMaster 3500 is generally considered a solid work vehicle, with most reported issues being manageable and not indicative of widespread systemic failures. Owners should be aware of specific components that may require attention, particularly concerning the powertrain and certain electrical systems, though many owners report a positive ownership experience.


Engine

3.6L Pentastar V6

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Transmission

62TE 6-Speed Automatic

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Suspension

Standard Chassis

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Electrical

Body Control Module (BCM)

Intermittent Electrical Gremlins

  • Symptoms: Various warning lights may illuminate, power locks malfunctioning, interior lights flickering.
  • Solution: Diagnosis and potential reprogramming or replacement of the BCM.
  • Cost: $500 - $1200

Infotainment System

Uconnect System Freezing/Crashing

  • Symptoms: Touchscreen unresponsive, system reboots unexpectedly, Bluetooth connectivity issues.
  • Solution: Software update for the Uconnect system, or potential replacement of the head unit.
  • Cost: $300 - $1000

Exterior

Body Panels

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Door Latches

Sticking or Difficult Door Latches

  • Symptoms: Rear cargo doors or side sliding door may be difficult to open or close.
  • Solution: Lubrication of latch mechanisms, or replacement of faulty latch components.
  • Cost: $150 - $350

Interior

Seating

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

HVAC System

Blower Motor Resistor Failure

  • Symptoms: HVAC fan only works on highest setting, or not at all.
  • Solution: Replacement of the blower motor resistor.
  • Cost: $100 - $250

Summary Verdict

The 2014 Ram ProMaster 3500 demonstrates good overall reliability for a commercial vehicle. The powertrain, consisting of the 3.6L Pentastar V6 and the 62TE automatic transmission, is generally robust with no widespread reported issues. Suspension components also appear to hold up well under typical commercial use. The primary areas where owners might encounter problems are within the electrical system, specifically with the Body Control Module and the Uconnect infotainment system, which can exhibit intermittent glitches. Some minor issues with exterior door latches and interior HVAC blower motors have also been noted. These are generally repairable and do not detract significantly from the vehicle’s utility and value as a work van.

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