2016 Mercedes-Benz Metris

The 2016 Mercedes-Benz Metris is a mid-size van offered with a 2.0L turbocharged inline-4 gasoline engine producing 208 horsepower and 258 lb-ft of torque. The Metris is generally praised for its maneuverability, cargo capacity, and fuel efficiency compared to larger vans. However, owners have reported issues with reliability, build quality, and certain electronic components. The Metris came standard with a 7G-TRONIC 7-speed automatic transmission.

Engine

2.0L Turbocharged Inline-4 (M274)

• Oil Leaks
  • Description/Symptoms: Oil leaks, often originating from the valve cover gasket, oil filter housing, or timing chain cover. Visible oil drips under the vehicle or a burning oil smell may be present.
  • Solution: Replacing the leaking gasket or component. Cleaning the engine bay to remove residual oil.
  • Estimated Cost to Fix: $200 - $800+, depending on the source of the leak and labor costs.
• Turbocharger Failure
  • Description/Symptoms: Loss of power, whistling or whining noise from the engine, check engine light. Can be caused by oil starvation or bearing failure.
  • Solution: Replacing the turbocharger assembly. Inspecting oil lines for blockage.
  • Estimated Cost to Fix: $1500 - $3000+
• High Pressure Fuel Pump Failure
  • Description/Symptoms: Extended crank or failure to start, engine stumbling or stalling, check engine light.
  • Solution: Replacement of the HPFP (High Pressure Fuel Pump).
  • Estimated Cost to Fix: $800-$1500+

Transmission

7G-TRONIC 7-Speed Automatic (722.9)

• Rough Shifting/Delayed Engagement
  • Description/Symptoms: Harsh or jerky shifts, especially between gears, delayed engagement when shifting from Park or Neutral into Drive or Reverse. Can be related to low fluid level, worn valve body components, or issues with the conductor plate.
  • Solution: Checking and correcting transmission fluid level. Performing a transmission service with fluid and filter replacement. Replacing the valve body or conductor plate if necessary.
  • Estimated Cost to Fix: $300 (fluid/filter) - $2000+ (valve body/conductor plate).
• Torque Converter Issues
  • Description/Symptoms: Shuddering or vibration at certain speeds, especially during light acceleration. Can also cause stalling or poor fuel economy.
  • Solution: Replacing the torque converter.
  • Estimated Cost to Fix: $1200-$2500+

Suspension

• Rear Suspension Sag/Weakness
  • Description/Symptoms: Rear of the van sagging, especially when loaded with cargo. Reduced ride height and increased bottoming out.
  • Solution: Replacing the rear shock absorbers or upgrading to heavier-duty springs or air suspension.
  • Estimated Cost to Fix: $300 - $1500+
• Front Strut Mount Noise
  • Description/Symptoms: Squeaking or groaning noise from the front suspension when turning or going over bumps.
  • Solution: Replacing the front strut mounts.
  • Estimated Cost to Fix: $300 - $600+

Electrical

• Sliding Door Actuator Failure
  • Description/Symptoms: The power sliding door failing to open or close properly, or making unusual noises.
  • Solution: Replacing the sliding door actuator.
  • Estimated Cost to Fix: $500 - $1000+
• Door Lock Actuator Failure
  • Description/Symptoms: Door will not lock/unlock with the key fob, will only work manually.
  • Solution: Replacement of the door lock actuator
  • Estimated Cost to Fix: $300-$600+
• Backup Camera Failure
  • Description/Symptoms: Backup camera displaying a blank screen, distorted image, or failing to activate.
  • Solution: Checking the camera wiring connections. Replacing the camera unit.
  • Estimated Cost to Fix: $200 - $600+
• Battery Drain Issues
  • Description/Symptoms: Battery draining overnight or within a few days of being parked. Can be caused by a faulty module, parasitic draw, or a failing battery.
  • Solution: Performing a parasitic draw test to identify the source of the drain. Replacing the faulty module or battery.
  • Estimated Cost to Fix: $150 (diagnostic) - $500+ (depending on the cause).
• Glow Plug Issues
  • Description/Symptoms: Hard starts, rough idling, poor fuel economy.
  • Solution: Replacement of the glow plugs.
  • Estimated Cost to Fix: $200-$500+
• Steering Wheel Clock Spring Failure
  • Description/Symptoms: Airbag light on the dashboard, horn not working, and/or steering wheel controls not functioning
  • Solution: Replacement of the clock spring
  • Estimated Cost to Fix: $200-$600+
  • Recalls: “None Found”

Exterior

• Sliding Door Roller Failure
  • Description/Symptoms: The sliding door becoming difficult to open or close, or making grinding noises.
  • Solution: Replacing the sliding door rollers.
  • Estimated Cost to Fix: $200 - $500+ per door.
• Rust
  • Description/Symptoms: Surface rust appearing on body panels.
  • Solution: Sanding, and repainting affected areas.
  • Estimated Cost to Fix: $100-$1000+, depending on severity

Interior

• HVAC Blower Motor Failure
  • Description/Symptoms: The HVAC blower motor failing to blow air, or only working on certain settings.
  • Solution: Replacing the blower motor resistor or the blower motor itself.
  • Estimated Cost to Fix: $200 - $500+
• Seat Belt Tensioner Issues
  • Description/Symptoms: Seat belt not retracting, or not holding firmly in the event of an accident.
  • Solution: Replacement of the seat belt tensioner.
  • Estimated Cost to Fix: $300 - $700+

Summary

The 2016 Mercedes-Benz Metris, while offering practicality and efficiency, has a history of reliability issues. Engine oil leaks and transmission problems are particularly common and can be costly to repair. Electrical issues also plague the Metris. The severity and cost of these issues can vary greatly depending on the specific problem and the extent of the damage. Potential buyers should be aware of these common complaints and budget accordingly for potential repairs. Pre-purchase inspections by a qualified mechanic are highly recommended.