2017 Hyundai H500

Here’s a comprehensive breakdown of common issues and complaints reported for the 2017 Hyundai H500, categorized by component and including engine options where applicable.

The 2017 Hyundai H500, also known as the Hyundai Sonata Hybrid in some markets, is a mid-size hybrid sedan that offers good fuel economy and a comfortable ride. The 2017 model year saw the introduction of an updated front fascia and other minor changes. Its hybrid powertrain consists of a 2.0-liter four-cylinder engine paired with an electric motor, producing a combined 193 horsepower and 140 lb-ft of torque. Power is sent to the front wheels via a six-speed automatic transmission. Many owners appreciate the car’s fuel efficiency, quiet cabin, and user-friendly technology. Common complaints include a somewhat firm ride, and some concerns about the longevity of the hybrid system components.

Electric Motor

• Electric Motor Failure
  • Description/Symptoms: Reduced electric driving range, error messages related to the electric motor, complete failure of the electric motor resulting in the car being unable to start or drive on electric power.
  • Solution: Replacement of the electric motor.
  • Estimated Cost to Fix: $4,000 - $6,000+
  • Recalls: None Found

Transmission

• 6-Speed Automatic Transmission Hesitation/Jerking
  • Description/Symptoms: Hesitation or jerking during acceleration, especially at lower speeds. This can also manifest as rough shifting between gears.
  • Solution: Software update to the Transmission Control Module (TCM). If the issue persists, transmission replacement might be necessary.
  • Estimated Cost to Fix: $100 - $200+ (software update), $3,000 - $5,000+ (transmission replacement)
  • Recalls: None Found

Battery

• Hybrid Battery Degradation/Failure
  • Description/Symptoms: Reduced fuel economy, decreased electric driving range, error messages related to the hybrid battery system, the car running almost entirely on the gasoline engine.
  • Solution: Replacement of the hybrid battery pack.
  • Estimated Cost to Fix: $2,000 - $4,000+
  • Recalls: None Found

Suspension

• Rear Shock Absorber Failure
  • Description/Symptoms: Excessive bouncing or swaying when driving over bumps, uneven tire wear, reduced handling stability.
  • Solution: Replacement of the rear shock absorbers.
  • Estimated Cost to Fix: $200 - $500
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment screen freezes, becomes unresponsive, or crashes intermittently.
  • Solution: Software update to the infotainment system. If the issue persists, replacement of the infotainment unit may be necessary.
  • Estimated Cost to Fix: $0 - $150 (software update), $500 - $1,500 (unit replacement)
  • Recalls: None Found
• Backup Camera Failure
  • Description/Symptoms: The backup camera display shows a blank screen or distorted image when the car is in reverse.
  • Solution: Check and replace the backup camera or wiring harness.
  • Estimated Cost to Fix: $150 - $400
  • Recalls: None Found

Interior

• No Issues Found

Exterior

• No Issues Found

Summary:

The 2017 Hyundai H500, while generally reliable, can experience issues related to its hybrid powertrain, particularly the electric motor and hybrid battery. These are also potentially costly to repair. Other common issues include transmission hesitation, suspension issues, and infotainment system problems. The severity of these issues can range from minor inconveniences to major mechanical failures. Potential buyers should have the car inspected by a qualified mechanic, especially focusing on the health of the hybrid battery and transmission.