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2017 Mercedes-Benz GLE550

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By Research the Car 4 min read

The 2017 Mercedes-Benz GLE550e 4MATIC is a plug-in hybrid SUV that combines luxury with efficiency. Its powertrain consists of a 3.0-liter V6 biturbo engine paired with an electric motor, delivering a combined output of 436 horsepower and 479 lb-ft of torque. Other engine options for the 2017 GLE include the GLE350 with a 3.5-liter V6, the GLE400 with a 3.0-liter V6 biturbo, the GLE43 AMG with a 3.0-liter V6 biturbo, the GLE63 AMG with a 5.5-liter V8 biturbo, and the GLE63 S AMG with a higher-output 5.5-liter V8 biturbo. All engines are paired with a 7-speed automatic transmission (7G-TRONIC PLUS). Owners often praise the GLE for its comfortable ride, luxurious interior, and advanced technology features, while some criticisms include its complicated infotainment system and relatively high price point.

Electric Motor

Electric Motor - 8.7 kWh Lithium-ion Battery

  • Battery Degradation
    • Description/Symptoms: Reduced electric driving range over time, inability to fully charge, warning lights related to battery performance. This is a common issue with hybrid and electric vehicles as the battery ages.
    • Solution: Battery replacement or individual module replacement, depending on the severity of the degradation.
    • Estimated Cost to Fix: $8,000 - $15,000+ for full battery replacement (can vary based on location and dealer).

Transmission

7G-TRONIC PLUS (7-Speed Automatic)

  • Harsh Shifting
    • Description/Symptoms: Rough or jerky shifts between gears, especially at lower speeds. Can be accompanied by clunking noises.
    • Solution: Software update to the transmission control module (TCM) to improve shift smoothness. If the issue persists, valve body replacement or complete transmission rebuild may be necessary.
    • Estimated Cost to Fix: $200 - $500 for software update; $1,500 - $3,000+ for valve body or transmission rebuild.

Suspension

  • Air Suspension Issues (if equipped)
    • Description/Symptoms: Vehicle sagging on one or more corners, compressor failing to inflate the suspension, “Ride Height Too Low” warning light.
    • Solution: Replacing leaking air struts, repairing or replacing the air suspension compressor, checking and repairing air lines.
    • Estimated Cost to Fix: $800 - $2,000+ per strut; $500 - $1,200+ for compressor; $100 - $300+ for air lines.

Electrical

  • Infotainment System Malfunctions
    • Description/Symptoms: Freezing, crashing, slow response times, navigation errors, Bluetooth connectivity issues.
    • Solution: Software update for the COMAND system. If the problem persists, the head unit may need to be replaced.
    • Estimated Cost to Fix: $100 - $300 for software update; $1,000 - $2,500+ for head unit replacement.
  • Sensor Failures (Parking Sensors, Blind Spot Monitoring, etc.)
    • Description/Symptoms: Warning lights on the dashboard, failure of the system to operate correctly.
    • Solution: Replacing the faulty sensor(s).
    • Estimated Cost to Fix: $200 - $600+ per sensor.
  • Backup Camera Issues
    • Description/Symptoms: Camera image flickering, distorted, or completely black.
    • Solution: Check camera connections, replace the camera.
    • Estimated Cost to Fix: $300-$800+
  • Keyless Entry/Start Problems
    • Description/Symptoms: Key fob not recognized, difficulty starting the vehicle, error messages related to key.
    • Solution: Replace key fob battery, reprogram the key fob, diagnose and repair the keyless entry system module.
    • Estimated Cost to Fix: $5 - $20 for key fob battery; $150 - $400+ for key fob programming; $300 - $1000+ for module repair/replacement.

Exterior

  • Sunroof Issues
    • Description/Symptoms: Sunroof not opening or closing properly, unusual noises during operation, water leaks.
    • Solution: Lubricate sunroof tracks, repair or replace damaged components (motor, cables, seals).
    • Estimated Cost to Fix: $100 - $300 for lubrication; $300 - $1,000+ for component replacement.

Interior

  • Seat Motor Failures
    • Description/Symptoms: Seat not adjusting properly, motor noise without movement.
    • Solution: Replace the faulty seat motor.
    • Estimated Cost to Fix: $300 - $800+ per motor.

Recalls:

  • 2017070004 (NHTSA Recall Number: 17V157000) - Driver Air Bag Inflator May Rupture
  • 2017070005 (NHTSA Recall Number: 17V164000) - Front Air Bag Inflator May Rupture
  • 2018110008 (NHTSA Recall Number: 18V651000) - Emergency Call System May Not Provide Correct Location to First Responders
  • 2020020007 (NHTSA Recall Number: 20V036000) - Incorrect Software in Emergency Call System May Prevent Sending Location to First Responders
  • 2020090022 (NHTSA Recall Number: 20V538000) - Rear Door Child Safety Locks May Not Engage
  • 2022030004 (NHTSA Recall Number: 22V074000) - Emergency Call System May Not Function
  • 2023020008 (NHTSA Recall Number: 23V052000) - Incorrect Software in Emergency Call System May Prevent Sending Location to First Responders

The 2017 Mercedes-Benz GLE550e can be a great luxury SUV choice, but be aware of some common issues. The most serious and expensive problems relate to the hybrid battery pack, while other electrical and suspension issues can also be costly. The transmission can have harsh shifting that may require expensive repairs. Be sure to check the recall status of the specific vehicle you are considering purchasing.

Mercedes-Benz, GLE550
Mercedes-Benz GLE550 2017
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