2017 Mercedes-Benz Metris

The 2017 Mercedes-Benz Metris is a mid-size van known for its maneuverability, fuel efficiency, and cargo capacity, making it popular for both commercial and personal use. It offers a balance between the larger full-size vans and smaller minivan options. The 2017 Metris is equipped with a 2.0L turbocharged inline-4 gasoline engine producing 208 horsepower and 258 lb-ft of torque. This engine is paired exclusively with a 7G-TRONIC 7-speed automatic transmission. Owners generally appreciate the Metris for its car-like driving dynamics and versatility, but some common complaints include issues with the transmission, electrical components, and overall build quality.

Engine

2.0L Turbocharged Inline-4

• Oil Leaks
  • Description/Symptoms: Oil leaks can occur from various locations, including the valve cover gasket, oil pan gasket, and timing chain cover. Symptoms include visible oil puddles under the vehicle, the smell of burning oil, and low oil levels.
  • Solution: Replacing the leaking gasket or seal.
  • Estimated Cost to Fix: $200 - $800+ depending on the location of the leak.
  • Recalls: None Found
• Turbocharger Issues
  • Description/Symptoms: Turbocharger failure can lead to a loss of power, unusual noises from the engine (whining, hissing), and potentially black smoke from the exhaust.
  • Solution: Replacing the turbocharger.
  • Estimated Cost to Fix: $1500 - $3000+
  • Recalls: None Found

Transmission

7G-TRONIC 7-Speed Automatic

• Rough Shifting/Hesitation
  • Description/Symptoms: Some owners report experiencing rough or delayed shifting, particularly between certain gears. Hesitation when accelerating is also a common symptom.
  • Solution: Transmission fluid flush, software update, or in more severe cases, valve body replacement.
  • Estimated Cost to Fix: $300 - $2000+
  • Recalls: None Found
• Torque Converter Issues
  • Description/Symptoms: Shuddering or vibration during acceleration, especially at lower speeds. Can also cause stalling.
  • Solution: Replacement of the torque converter.
  • Estimated Cost to Fix: $1500 - $3000+
  • Recalls: None Found

Suspension

• Rear Suspension Sag
  • Description/Symptoms: The rear suspension sagging, especially when loaded, can affect handling and ride comfort.
  • Solution: Replacing the rear springs or adding helper springs.
  • Estimated Cost to Fix: $500 - $1500+
  • Recalls: None Found

Electrical

• Faulty Door Lock Actuators
  • Description/Symptoms: Intermittent or complete failure of the door lock actuators, preventing doors from locking or unlocking properly.
  • Solution: Replacing the faulty door lock actuator.
  • Estimated Cost to Fix: $200 - $400 per door.
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Premature battery drain leading to difficulty starting the vehicle, especially after short periods of inactivity.
  • Solution: Identifying the parasitic draw and addressing the faulty component.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found
• Sensor Malfunctions
  • Description/Symptoms: Various sensors, such as the oxygen sensor, mass airflow sensor, or crankshaft position sensor, may fail, leading to engine performance issues, check engine lights, and reduced fuel efficiency.
  • Solution: Replacing the faulty sensor.
  • Estimated Cost to Fix: $100 - $500 per sensor.
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Problems with the sliding door mechanism, including difficulty opening or closing the door, or the door getting stuck.
  • Solution: Repairing or replacing the sliding door mechanism.
  • Estimated Cost to Fix: $300 - $1000+
  • Recalls: None Found

Interior

• Air Conditioning Malfunctions
  • Description/Symptoms: Weak or non-existent air conditioning, often due to a faulty compressor or refrigerant leaks.
  • Solution: Repairing or replacing the air conditioning components.
  • Estimated Cost to Fix: $400 - $1500+
  • Recalls: None Found
• Radio/Infotainment System Problems
  • Description/Symptoms: Freezing, crashing, or unresponsive infotainment system.
  • Solution: Software update, or replacement of the head unit.
  • Estimated Cost to Fix: $100 - $1000+
  • Recalls: None Found

Summary The 2017 Mercedes-Benz Metris, while appreciated for its utility and driving dynamics, does exhibit some common issues. Transmission problems and electrical faults appear to be the most prevalent concerns, with engine oil leaks and turbocharger issues being less frequent but potentially expensive repairs. The cost of repairs can range from a few hundred dollars for minor electrical fixes to several thousand dollars for major engine or transmission work. While some issues can be addressed with routine maintenance or software updates, others may require significant component replacements. Prospective buyers should carefully inspect the vehicle’s service history and consider a pre-purchase inspection to identify any potential problems.