2017 Mercedes-Benz Viaggio 1050

The 2017 Mercedes-Benz Metris (known as the Viaggio 1050 in some markets) is a versatile mid-size van offered with a 2.0-liter turbocharged inline-4 gasoline engine producing around 208 horsepower and 258 lb-ft of torque. It’s paired with a 7G-TRONIC 7-speed automatic transmission. Owners often appreciate its maneuverability, fuel efficiency for its class, and cargo capacity. However, some common complaints include concerns about reliability, build quality compared to larger Mercedes-Benz vehicles, and some specific issues with certain components.

Electric Motor

No Issues Found

Transmission

7G-TRONIC 7-Speed Automatic Transmission

• Harsh Shifting/Slipping
  • Description/Symptoms: Reports of harsh shifting between gears, especially at lower speeds. Some owners have experienced slipping, particularly when accelerating.
  • Solution: A software update to the transmission control module (TCM) may resolve the issue. In some cases, replacement of valve body or the entire transmission may be required.
  • Estimated Cost to Fix: $200 - $6,000+
  • Recalls: None Found

Suspension

• Rear Suspension Sag/Weakness
  • Description/Symptoms: Reports of the rear suspension sagging, especially when the vehicle is loaded with cargo or passengers. This can lead to a rough ride and reduced handling performance.
  • Solution: Replacement of the rear springs or installation of aftermarket air suspension systems to improve load capacity.
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found

Electrical

• Sliding Door Malfunctions
  • Description/Symptoms: Sliding doors failing to open or close properly, or experiencing intermittent operation.
  • Solution: Replacing the sliding door actuator or the entire sliding door motor assembly.
  • Estimated Cost to Fix: $500 - $1,500+
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Premature battery drain.
  • Solution: Diagnosis of parasitic draw.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found
• Glow Plug Failure
  • Description/Symptoms: The glow plug light in the instrument cluster illuminating, difficulty starting the engine, and rough running at idle.
  • Solution: Replace the failed glow plug(s).
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found

Exterior

• Sliding Door Track Corrosion
  • Description/Symptoms: Corrosion developing on the sliding door tracks, hindering smooth operation.
  • Solution: Cleaning and lubricating the tracks, or replacing the corroded components.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Interior

• Rattles and Squeaks
  • Description/Symptoms: Reports of rattles and squeaks emanating from various interior panels and trim pieces, particularly in the cargo area.
  • Solution: Tightening or replacing loose fasteners, applying felt or foam padding to reduce friction between components.
  • Estimated Cost to Fix: $50 - $300+
  • Recalls: None Found

Summary

The 2017 Mercedes-Benz Metris/Viaggio 1050 can be a practical van but is known to have reliability issues, especially with the transmission and electrical systems. Suspension issues can occur, especially when loaded. Costs to repair range from minor fixes for rattles to more significant expenses for transmission or electrical problems. It’s important to consider these potential issues when evaluating this vehicle and to inspect the van thoroughly before purchase.