2017 Ram ProMaster 2500

2017 Ram ProMaster 2500

Overview

The 2017 Ram ProMaster 2500 is a popular choice for commercial use, valued for its cargo capacity and maneuverability. Reliability data for this model year indicates a generally solid performance, particularly concerning its powertrain. While most owners report satisfaction, some specific areas have seen occasional concerns that are important for potential buyers and current owners to be aware of. This analysis focuses on documented technical issues beyond routine maintenance, providing insights into potential problem areas and their typical resolutions. The ProMaster 2500’s design prioritizes utility, and its reliability reflects a balance between robust construction and the demands of commercial operation.

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Engine

3.6L Pentastar V6

No Major Issues

• Symptoms: No widespread issues reported.
• Solution: No widespread issues reported.
• Cost: N/A

Transmission

62TE 6-Speed Automatic

No Major Issues

• Symptoms: No widespread issues reported.
• Solution: No widespread issues reported.
• Cost: N/A

Suspension

Standard Chassis

Front Suspension Noises

• Symptoms: Clunking or rattling sounds from the front end, especially over bumps.
• Solution: Inspection and replacement of worn suspension components such as ball joints, tie rods, or bushings.
• Cost: $300 - $700

Electrical

Body Control Module (BCM)

Intermittent Electrical Malfunctions

• Symptoms: Various electrical components may not function correctly, including lights, power windows, or dashboard indicators. Can sometimes lead to starting issues.
• Solution: Diagnosis and potential reprogramming or replacement of the Body Control Module.
• Cost: $500 - $1200

Battery Drain

Premature Battery Discharge

• Symptoms: Battery drains quickly, leading to starting problems. Can be caused by parasitic draw from various modules.
• Solution: Diagnostic testing to identify the source of the parasitic draw and repair or replace faulty components.
• Cost: $200 - $600

Exterior

Body Panels

Rust and Corrosion

• Symptoms: Formation of rust, particularly around wheel wells, door bottoms, and undercarriage, especially in areas with harsh weather conditions.
• Solution: Rust treatment, panel repair, or replacement. Regular washing and undercoating can help prevent.
• Cost: $100 - $1500+

Sliding Door Mechanism

Sticking or Difficult Operation

• Symptoms: Sliding door becomes difficult to open or close, may stick or bind.
• Solution: Lubrication of tracks and rollers, adjustment of door alignment, or replacement of worn components.
• Cost: $150 - $400

Interior

HVAC System

Blower Motor Failure

• Symptoms: Lack of airflow from vents, or intermittent operation of the fan.
• Solution: Replacement of the blower motor or blower motor resistor.
• Cost: $200 - $500

Infotainment System

Screen Freezing or Unresponsiveness

• Symptoms: Touchscreen becomes unresponsive, freezes, or restarts intermittently.
• Solution: Software update or reset. In some cases, replacement of the head unit may be necessary.
• Cost: $300 - $1000+

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Summary Verdict

The 2017 Ram ProMaster 2500 demonstrates good overall reliability, with its core powertrain components (3.6L V6 engine and 6-speed automatic transmission) being largely trouble-free. The most commonly reported issues tend to be related to the suspension, electrical system (particularly the BCM and battery drain), and some exterior wear points like rust. Interior components such as the HVAC blower motor and infotainment screen can also experience issues. While these problems are not widespread enough to classify the model as unreliable, they represent potential areas for maintenance and repair. Owners should be mindful of these potential concerns and address them promptly to maintain the vehicle’s operational efficiency and longevity.