2017 Ram ProMaster 3500
2017 Ram ProMaster 3500
Overview
The 2017 Ram ProMaster 3500 is a popular choice for commercial use, valued for its cargo capacity and maneuverability. As a work vehicle, its reliability is paramount. This analysis focuses on common reported issues beyond standard maintenance, examining key areas like the powertrain, suspension, electrical systems, and body components. While generally considered a robust vehicle for its intended purpose, certain components have seen more attention than others. Understanding these potential weak points can help owners and fleet managers proactively address issues and minimize downtime, ensuring the ProMaster 3500 continues to be a dependable asset.
Engine
3.6L Pentastar V6
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
62TE 6-Speed Automatic
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
Front Suspension Noises
- Symptoms: Clunking or rattling sounds from the front end, especially over bumps.
- Solution: Inspection and replacement of worn suspension components such as ball joints, tie rod ends, or control arm bushings.
- Cost: $300 - $700
Electrical
Body Control Module (BCM)
Intermittent Electrical Gremlins
- Symptoms: Various electrical components may malfunction or operate erratically, including lights, power windows, or infotainment system.
- Solution: Diagnosis and potential reprogramming or replacement of the Body Control Module.
- Cost: $500 - $1200
Alternator
Early Alternator Failure
- Symptoms: Battery warning light illumination, dimming headlights, or complete loss of electrical power.
- Solution: Replacement of the alternator.
- Cost: $400 - $800
Exterior
Body Panels
Rust and Corrosion
- Symptoms: Visible rust formation, particularly on lower body panels, wheel arches, and door sills, especially in areas with harsh climates.
- Solution: Rust treatment, panel repair, or replacement. Regular washing and undercoating can help prevent.
- Cost: $100 - $1500+
Sliding Door Mechanism
Sticking or Difficult Sliding Door
- Symptoms: The sliding side door may become difficult to open or close smoothly.
- Solution: Lubrication of the tracks and rollers, or replacement of worn components.
- Cost: $150 - $400
Interior
HVAC System
Blower Motor Issues
- Symptoms: Weak or no airflow from the vents, or unusual noises from the dashboard.
- Solution: Replacement of the blower motor or resistor.
- Cost: $200 - $500
Summary Verdict
The 2017 Ram ProMaster 3500 demonstrates solid reliability for its class, with the powertrain (3.6L Pentastar V6 and 62TE automatic transmission) being particularly robust and free from widespread issues. The primary areas of concern tend to be related to the vehicle’s heavy-duty use and potential exposure to elements. Suspension components, particularly the front end, can experience wear and noise. Electrical gremlins, often linked to the BCM or alternator, are also reported. Exterior issues like rust and problems with the sliding door mechanism are common for commercial vans. Interiorly, the HVAC blower motor is a component that may require attention. Overall, with diligent maintenance and attention to these specific areas, the ProMaster 3500 remains a capable and dependable work vehicle.