2017 Volkswagen Crafter Van

2017 Volkswagen Crafter Van

Overview

The 2017 Volkswagen Crafter is a robust and versatile large panel van, designed for commercial use. It is known for its practical design, spacious cargo area, and a range of powertrain options aimed at balancing performance and efficiency. Reliability is generally considered good for its class, with owners appreciating its workhorse capabilities. However, like any commercial vehicle, specific components can experience issues over time, particularly under heavy usage. This analysis focuses on documented technical reliability concerns beyond standard maintenance, providing insights into potential problem areas for the 2017 model year across its various configurations.

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Engine

2.0L TDI Diesel (102 HP)

Turbocharger Issues

• Symptoms: Loss of power, whistling noises from the engine bay, increased exhaust smoke.
• Solution: Turbocharger inspection, repair, or replacement.
• Cost: $800 - $1500

2.0L TDI Diesel (140 HP)

EGR Valve Malfunction

• Symptoms: Check engine light illumination, rough idling, reduced engine performance, increased fuel consumption.
• Solution: Cleaning or replacement of the Exhaust Gas Recirculation (EGR) valve.
• Cost: $300 - $600

2.0L BiTDI Diesel (163 HP)

Diesel Particulate Filter (DPF) Clogging

• Symptoms: Reduced engine power, increased fuel consumption, check engine light, potential engine shutdown.
• Solution: Forced regeneration or DPF cleaning/replacement.
• Cost: $500 - $1200

Transmission

6-Speed Manual Transmission

Clutch Wear

• Symptoms: Slipping clutch, difficulty shifting gears, burning smell.
• Solution: Clutch kit replacement (clutch disc, pressure plate, release bearing).
• Cost: $700 - $1200

6-Speed Automatic Transmission (Tiptronic)

Transmission Fluid Leaks

• Symptoms: Leaking fluid under the vehicle, rough shifting, overheating transmission.
• Solution: Inspection and repair of seals, lines, or transmission pan.
• Cost: $300 - $700

Suspension

Standard Chassis

Worn Shock Absorbers

• Symptoms: Bouncy ride, excessive body roll, uneven tire wear.
• Solution: Replacement of shock absorbers.
• Cost: $400 - $800

Electrical

General Electrical System

Battery Drain

• Symptoms: Vehicle fails to start, dashboard warning lights flickering, accessories not working.
• Solution: Diagnosis of parasitic draw, repair or replacement of faulty modules or wiring.
• Cost: $200 - $600

Exterior

Body Panels and Doors

Door Hinge Issues

• Symptoms: Doors sagging, difficulty closing or opening, squeaking noises.
• Solution: Lubrication, adjustment, or replacement of door hinges.
• Cost: $150 - $400

Interior

HVAC System

Heater Blower Motor Failure

• Symptoms: No airflow from vents, intermittent fan speed, unusual noises from the dashboard.
• Solution: Replacement of the blower motor or resistor.
• Cost: $250 - $500

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Summary Verdict

The 2017 Volkswagen Crafter generally offers good reliability for a commercial vehicle, with its robust build and functional design being key strengths. The most commonly reported technical issues tend to revolve around the powertrain, particularly with the Diesel Particulate Filter (DPF) systems on higher-output engines and potential turbocharger or EGR valve problems. Transmission issues, while less frequent, can include clutch wear on manual gearboxes and fluid leaks on automatics. Electrical gremlins like battery drain can occur, and some owners have noted wear on suspension components and interior elements like the HVAC blower motor, especially under demanding usage. Regular maintenance and prompt attention to warning signs are crucial for maximizing the longevity and minimizing unexpected downtime of the Crafter.