2018 Ram ProMaster 2500
2018 Ram ProMaster 2500
Overview
The 2018 Ram ProMaster 2500 is a popular choice for commercial use, known for its robust utility and cargo capacity. Reliability data for this model year indicates a generally solid performance, particularly in its powertrain. While most owners report satisfaction, some common areas for attention have emerged, primarily related to specific powertrain components and occasional electrical glitches. The focus for this analysis is on documented, non-wear-and-tear related issues that could impact operational uptime for businesses relying on these vans. Understanding these potential pitfalls can help in proactive maintenance and budgeting for repairs.
Engine
3.6L Pentastar V6
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
62TE 6-Speed Automatic
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Body Control Module (BCM)
Intermittent Electrical Glitches
- Symptoms: Random warning lights, power accessory malfunctions (e.g., power windows, locks), or issues with interior lighting.
- Solution: Diagnosis and potential reprogramming or replacement of the Body Control Module.
- Cost: $400 - $900
Infotainment System
Screen Freezing/Unresponsiveness
- Symptoms: Touchscreen becomes unresponsive, system freezes, or reboots unexpectedly.
- Solution: Software update or replacement of the infotainment unit.
- Cost: $500 - $1500
Exterior
Body Panels
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Lighting
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Interior
Seating
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
HVAC System
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Summary Verdict
The 2018 Ram ProMaster 2500 demonstrates good overall reliability, with its core powertrain (3.6L Pentastar V6 and 62TE transmission) being particularly robust and free from widespread issues. The primary areas where owners have reported concerns are within the electrical system, specifically intermittent glitches related to the Body Control Module and occasional unresponsiveness of the infotainment screen. These issues, while not critical to the van’s operation, can be inconvenient. Exterior and interior components, along with suspension, have generally held up well. Proactive checks of electrical connections and software updates for the infotainment system are recommended for optimal performance.