2019 Mercedes-Benz Boxer 40

The 2019 Mercedes-Benz Sprinter 4500 (also known as the Boxer 40 in some markets) is a popular van known for its versatility and practicality. Engine options include a 2.1-liter four-cylinder diesel engine producing around 161 horsepower and 266 lb-ft of torque, and a 3.0-liter V6 diesel engine producing around 188 horsepower and 325 lb-ft of torque. Both engines were generally paired with a 7-speed automatic transmission. Owners generally appreciate the Sprinter’s spacious cargo area, customizable configurations, and comfortable ride, but some dislike the higher price point compared to competitors and potential maintenance costs. The following is a list of common issues and complaints.

Engine

2.1L Four-Cylinder Diesel

• Diesel Particulate Filter (DPF) Issues
  • Description/Symptoms: Frequent regeneration cycles, DPF light illumination, decreased engine performance, potential for DPF clogging.
  • Solution: Forced regeneration by a mechanic, DPF cleaning, or DPF replacement.
  • Estimated Cost to Fix: $300 - $2,000+
  • Recalls: None Found
• Injector Leaks
  • Description/Symptoms: Fuel smell, poor fuel economy, rough idling, potential for engine damage.
  • Solution: Injector replacement.
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found

3.0L V6 Diesel

• Oil Cooler Leaks
  • Description/Symptoms: Oil leaks visible on the engine, coolant contamination with oil, engine overheating.
  • Solution: Oil cooler replacement.
  • Estimated Cost to Fix: $800 - $2,500+
  • Recalls: None Found
• Turbocharger Failure
  • Description/Symptoms: Loss of power, whistling noise from the engine, check engine light.
  • Solution: Turbocharger replacement.
  • Estimated Cost to Fix: $2,000 - $4,000+
  • Recalls: None Found

Transmission

7-Speed Automatic

• Torque Converter Issues
  • Description/Symptoms: Shuddering during acceleration, especially at lower speeds. Slipping between gears.
  • Solution: Torque converter replacement or transmission rebuild.
  • Estimated Cost to Fix: $1,500 - $5,000+
  • Recalls: None Found
• Valve Body Problems
  • Description/Symptoms: Harsh shifting, delayed engagement of gears, transmission slipping.
  • Solution: Valve body replacement or repair.
  • Estimated Cost to Fix: $800 - $2,500+
  • Recalls: None Found

Suspension

• Rear Leaf Spring Sagging
  • Description/Symptoms: Rear of the van sits lower than the front, reduced load-carrying capacity, poor ride quality.
  • Solution: Replacement of rear leaf springs.
  • Estimated Cost to Fix: $500 - $1,500+
  • Recalls: None Found

Electrical

• Sensor Failures (e.g., ABS, Wheel Speed)
  • Description/Symptoms: Warning lights on the dashboard, ABS malfunctions, traction control issues.
  • Solution: Sensor replacement.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found
• Wiring Harness Issues
  • Description/Symptoms: Intermittent electrical problems, difficulty starting, malfunctioning lights.
  • Solution: Wiring harness repair or replacement.
  • Estimated Cost to Fix: $300 - $1,000+
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Difficult to open or close, sticking, binding.
  • Solution: Adjustment of sliding door mechanisms, lubrication, or replacement of worn parts.
  • Estimated Cost to Fix: $100 - $800+
  • Recalls: None Found

Interior

• HVAC Blower Motor Failure
  • Description/Symptoms: No air blowing from the vents, weak airflow.
  • Solution: Blower motor replacement.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found
• Navigation/Infotainment System Glitches
  • Description/Symptoms: System freezing, unresponsive touchscreen, navigation errors.
  • Solution: Software update, system reset, or unit replacement.
  • Estimated Cost to Fix: $100 - $1,000+
  • Recalls: None Found

Summary

The 2019 Mercedes-Benz Sprinter 4500 can experience a range of issues, with engine and transmission problems potentially being the most expensive to repair. Diesel particulate filter issues and oil cooler leaks are common concerns. Electrical gremlins and suspension wear are also reported. The severity and cost of repairs can vary significantly depending on the specific issue and the chosen repair method.