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2019 Mercedes-Benz GLC350e

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By Research the Car 2 min read

The 2019 Mercedes-Benz GLC350e is a plug-in hybrid SUV that combines luxury with efficiency. It features a 2.0-liter turbocharged four-cylinder engine paired with an electric motor, producing a combined 315 horsepower and 413 lb-ft of torque. Other engine options for the 2019 GLC include the GLC300’s 2.0L turbo-4 making 241hp and the AMG GLC 43’s 3.0L V6 Biturbo engine making 362hp. All are mated to a 9-speed automatic transmission. Owners generally appreciate its comfortable ride, upscale interior, and fuel efficiency when utilizing the hybrid system. Some common dislikes include a smaller cargo area due to the battery pack, a sometimes-jerky transition between electric and gasoline power, and the higher price tag compared to non-hybrid models.

Electric Motor

No Issues Found

Transmission

  • No Transmission Option Issues Found

Suspension

No Issues Found

Electrical

  • 12V Battery Drain
    • Description/Symptoms: The 12V battery frequently drains, especially if the vehicle is not driven regularly. This can lead to starting problems and the need for frequent jump starts. Some owners have reported the drain happening within a few days of inactivity.
    • Solution: Replacing the 12V battery with a higher capacity AGM battery, checking for parasitic draws, and ensuring the vehicle’s software is up to date.
    • Estimated Cost to Fix: $200 - $500+
    • Recalls: None Found
  • Charging System Malfunctions
    • Description/Symptoms: Issues with the plug-in charging system. Some owners experience difficulty in charging the battery, receiving error messages on the dashboard, or the charging process being unusually slow.
    • Solution: Inspecting the charging cable, charging port, and onboard charging module for any faults. Replacing the faulty components can fix the issue. Software updates can also address charging-related problems.
    • Estimated Cost to Fix: $100 - $1,000+
    • Recalls: None Found

Exterior

  • Rear Tail Light Failures
    • Description/Symptoms: Some owners have reported failures of the rear tail lights, specifically the LED elements. The failure can be intermittent or complete, leading to safety concerns.
    • Solution: Replacing the affected tail light assembly.
    • Estimated Cost to Fix: $300 - $800+
    • Recalls: None Found

Interior

  • MBUX System Glitches
    • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) system can experience glitches, freezing, and unexpected reboots. Voice command recognition issues have also been reported.
    • Solution: Performing a system reset, updating the software to the latest version, or, in some cases, replacing the MBUX unit.
    • Estimated Cost to Fix: $0 - $1,500+ (depending on software update vs. replacement)
    • Recalls: None Found

Summary

The 2019 Mercedes-Benz GLC350e has some reported electrical issues that can be costly, especially involving the charging system and MBUX system. Tail light failures are also a potential issue. Overall, while the GLC350e offers a luxurious and efficient driving experience, potential buyers should be aware of these potential issues and factor in possible repair costs. The severity of the issues range from minor glitches that can be resolved with software updates to more significant hardware failures that require component replacement.

Mercedes-Benz, GLC350e
Mercedes-Benz GLC350e 2019
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