2019 Tesla X

The 2019 Tesla Model X is an all-electric SUV known for its distinctive falcon-wing doors, impressive acceleration, and advanced technology. It came with various battery pack options offering different ranges and performance levels. The Long Range model, a popular choice, boasts all-wheel drive and produces over 500 horsepower and over 400 lb-ft of torque. Some owners praise its spaciousness, tech features, and quick acceleration, while others have expressed concerns about build quality, reliability, and service costs.

Electric Motor

Long Range/Performance

• Drive Unit Failure
  • Description/Symptoms: The drive unit, which combines the motor, inverter, and gearbox, can fail prematurely. Symptoms include a loss of power, error messages on the display, and unusual noises.
  • Solution: Replacement of the entire drive unit is typically required.
  • Estimated Cost to Fix: $5,000 - $10,000+
  • Recalls: None Found
• Coolant Leaks
  • Description/Symptoms: Coolant leaks can occur within the electric motor cooling system, especially at fittings and hoses. This can lead to overheating and reduced performance.
  • Solution: Replace the leaking hoses or fittings and top off the coolant.
  • Estimated Cost to Fix: $200 - $800+
  • Recalls: None Found

Battery

Long Range/Performance

• Reduced Battery Capacity/Range
  • Description/Symptoms: Gradual degradation of the battery pack over time is expected. However, some owners have reported experiencing more significant range loss than anticipated, especially in extreme temperatures.
  • Solution: While some capacity loss is normal, significant drops may require battery module replacement or, in rare cases, complete battery pack replacement. Software updates can sometimes help optimize battery management.
  • Estimated Cost to Fix: $5,000 - $20,000+ (depending on the extent of replacement needed)
  • Recalls: None Found
• Battery Management System (BMS) Issues
  • Description/Symptoms: The BMS, which monitors and controls the battery, can experience glitches or failures. Symptoms include inaccurate state-of-charge readings, charging problems, and error messages.
  • Solution: Software updates are often the first step. If the issue persists, BMS module replacement may be necessary.
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found

Charging System

All Trims

• Onboard Charger Failure
  • Description/Symptoms: The onboard charger, which converts AC power from a charging station or wall outlet to DC power for the battery, can fail. Symptoms include the car not charging or charging very slowly.
  • Solution: Replacement of the onboard charger unit.
  • Estimated Cost to Fix: $1,500 - $3,000+
  • Recalls: None Found

Suspension

All Trims

• Air Suspension Compressor Failure
  • Description/Symptoms: The air suspension compressor, responsible for maintaining the vehicle’s ride height, can fail. Symptoms include the car sagging, especially overnight, and error messages related to the suspension system.
  • Solution: Replacement of the air suspension compressor.
  • Estimated Cost to Fix: $800 - $1,500+
  • Recalls: None Found
• Air Suspension Strut Leaks
  • Description/Symptoms: Air leaks can develop in the air suspension struts, leading to ride height issues, a bumpy ride, and compressor overwork.
  • Solution: Replacement of the leaking air strut(s).
  • Estimated Cost to Fix: $800 - $2,000+ per strut
  • Recalls: None Found

Electrical

All Trims

• MCU (Media Control Unit) Failure
  • Description/Symptoms: The MCU controls the central touchscreen display and various vehicle functions. Failure can result in a blank screen, loss of access to controls (climate, navigation, etc.), and connectivity issues.
  • Solution: Replacement of the MCU. This was a more prevalent issue on older Model S/X vehicles with the Tegra-based MCU1. The 2019 Model X typically has the Intel Atom-based MCU2, which is more reliable, but failures can still occur.
  • Estimated Cost to Fix: $2,000 - $3,000+
  • Recalls: None Found
• 12V Battery Issues
  • Description/Symptoms: Despite being an EV, the Model X relies on a 12V battery for certain functions. Premature failure of this battery can cause various electrical issues, including the car not starting or accessories not working.
  • Solution: Replacement of the 12V battery.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found
• Door Handle Issues
  • Description/Symptoms: The auto-presenting door handles can fail to extend or retract properly, especially in cold weather. This can be due to frozen mechanisms or electrical issues.
  • Solution: Lubrication, cleaning, or replacement of the door handle assembly.
  • Estimated Cost to Fix: $300 - $800+ per handle
  • Recalls: None Found

Exterior

All Trims

• Falcon Wing Door Alignment/Operation Issues
  • Description/Symptoms: The falcon wing doors can experience alignment problems, leading to difficulty opening or closing, leaks, and potential damage to the door or surrounding panels. The sensors can also malfunction, causing the doors to behave erratically.
  • Solution: Adjustment of the door alignment, sensor recalibration, or replacement of faulty sensors or actuators.
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found
• Tail Light Condensation
  • Description/Symptoms: Moisture can build up inside the tail light housings, leading to condensation.
  • Solution: Replacement of the tail light assembly.
  • Estimated Cost to Fix: $500 - $1,000+
  • Recalls: None Found

Interior

All Trims

• Seat Motor Issues
  • Description/Symptoms: The electric seat motors can fail, causing the seats to become stuck in a particular position or unable to adjust.
  • Solution: Replacement of the faulty seat motor.
  • Estimated Cost to Fix: $300 - $800+ per motor
  • Recalls: None Found
• Sunroof/Windshield Leaks
  • Description/Symptoms: Water leaks can occur around the sunroof or windshield seals.
  • Solution: Resealing the sunroof or windshield, or replacing the seals.
  • Estimated Cost to Fix: $200 - $1,000+
  • Recalls: None Found

Summary

The 2019 Tesla Model X, while innovative, is not without its issues. The most significant concerns revolve around the electric motor, battery, suspension, and falcon wing doors. While some problems, like battery degradation, are expected with EVs, others, such as drive unit failures and door alignment issues, can be costly and frustrating to address. The severity and cost of repairs vary widely, but potential buyers should be aware of the potential for expensive repairs, particularly related to the battery and drive units.