2020 Audi A5 Sportback

Here’s a breakdown of common issues and complaints reported by owners of the 2020 Audi A5 Sportback, organized by category and component. The 2020 Audi A5 Sportback is a sleek and stylish four-door coupe offering a blend of performance and practicality. The most common engine option is the 2.0-liter turbocharged inline-4, producing 248 horsepower and 273 lb-ft of torque. It is exclusively paired with a 7-speed S tronic dual-clutch automatic transmission. A higher-performance S5 version is available with a 3.0-liter turbocharged V6. Many owners appreciate the A5 Sportback’s attractive design, comfortable ride, and user-friendly technology. Some common dislikes include limited rear headroom due to the sloping roofline and higher price point compared to some competitors.

Engine

2.0L Turbocharged Inline-4 (248 hp, 273 lb-ft)

• Oil Consumption
  • Description/Symptoms: Some owners have reported higher-than-expected oil consumption, requiring more frequent oil top-offs between scheduled services. The low oil light may illuminate frequently.
  • Solution: In some cases, a software update to the engine control unit (ECU) may help to manage oil consumption. In more severe cases, piston ring replacement may be necessary.
  • Estimated Cost to Fix: $500 - $5,000+ (depending on the severity and repair needed)
  • Recalls: None Found
• Turbocharger Issues
  • Description/Symptoms: Some owners have reported issues with the turbocharger, including reduced power, whistling noises, or complete turbo failure.
  • Solution: Diagnosis of the turbocharger is necessary. Replacement of the turbocharger may be required.
  • Estimated Cost to Fix: $1,500 - $3,000+
  • Recalls: None Found

Transmission

7-Speed S tronic Dual-Clutch Automatic

• Rough Shifting/Hesitation
  • Description/Symptoms: Some owners have reported experiencing rough or jerky shifting, particularly at low speeds or during downshifts. Hesitation upon acceleration can also occur.
  • Solution: In some cases, a software update to the transmission control unit (TCU) can resolve the issue. A transmission fluid change may also help. In more severe cases, internal transmission repairs or replacement may be necessary.
  • Estimated Cost to Fix: $200 (fluid change) - $8,000+ (replacement)
  • Recalls: None Found

Suspension

• Premature Bushing Wear
  • Description/Symptoms: Some owners have reported premature wear of the suspension bushings, leading to clunking or rattling noises from the suspension, particularly when driving over bumps.
  • Solution: Replacement of the worn bushings. It is recommended to replace bushings in pairs (e.g., both front lower control arm bushings) for optimal performance.
  • Estimated Cost to Fix: $300 - $1,000+ (depending on which bushings need replacement)
  • Recalls: None Found

Electrical

• Infotainment System Glitches
  • Description/Symptoms: Intermittent freezing, slow response times, and unexpected reboots of the MMI infotainment system. Bluetooth connectivity issues can also occur.
  • Solution: Software updates for the MMI system can often resolve these issues. In some cases, replacing the MMI unit may be necessary.
  • Estimated Cost to Fix: $0 (software update) - $1,500+ (MMI unit replacement)
  • Recalls: None Found
• Sensor Malfunctions
  • Description/Symptoms: Malfunctions in various sensors, such as parking sensors, blind spot monitoring sensors, or adaptive cruise control sensors, leading to false alarms or system inoperability.
  • Solution: Diagnosis and replacement of the faulty sensor.
  • Estimated Cost to Fix: $200 - $800+ (per sensor)
  • Recalls: None Found

Exterior

• Sunroof/Moonroof Issues
  • Description/Symptoms: Some owners have reported issues with the sunroof or moonroof, including sticking, failing to open or close properly, or unusual noises during operation.
  • Solution: Lubrication of the sunroof tracks. In some cases, sunroof motor or assembly replacement may be necessary.
  • Estimated Cost to Fix: $100 - $1,000+ (depending on the issue)
  • Recalls: None Found

Interior

• Seat Heater Failure
  • Description/Symptoms: Failure of the seat heaters to operate correctly, either not heating up at all or only heating intermittently.
  • Solution: Diagnosis of the seat heating element or control module. Replacement of the faulty component.
  • Estimated Cost to Fix: $200 - $800+ (per seat)
  • Recalls: None Found

Summary

The 2020 Audi A5 Sportback generally offers a refined driving experience, but some owners have reported issues ranging from moderate to potentially significant. Oil consumption and turbocharger issues on the 2.0L engine, and rough shifting with the dual-clutch transmission are the most prominent concerns. Electrical glitches with the infotainment system and various sensors can also be frustrating. While some issues can be resolved with relatively inexpensive fixes like software updates, others, such as turbocharger replacement or transmission repairs, can be costly. Prospective buyers should be aware of these potential issues and consider a thorough inspection before purchasing a used 2020 A5 Sportback.