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2020 Audi e-tron Quattro

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By Research the Car 4 min read

The 2020 Audi e-tron Quattro is an all-electric SUV known for its comfortable ride, luxurious interior, and advanced technology. It boasts a dual-motor setup providing all-wheel drive and generating approximately 355 horsepower and 414 lb-ft of torque (with a boost mode available). Owners generally appreciate the e-tron’s smooth acceleration, quiet cabin, and stylish design. However, some common complaints revolve around its range limitations compared to some competitors, the charging infrastructure availability, and some electrical system quirks. There is only one motor and transmission configuration for the 2020 E-Tron

Electric Motor

Dual Electric Motor (All e-tron Quattro Models)

  • Battery Degradation
    • Description/Symptoms: Gradual reduction in overall battery capacity, leading to reduced driving range. Owners report a noticeable decrease in range over time, especially after the vehicle has accumulated higher mileage.
    • Solution: Audi may offer battery health checks and, in some cases, battery module replacements under warranty if degradation exceeds a certain threshold. Some owners explore third-party battery conditioning services.
    • Estimated Cost to Fix: Warranty (if applicable) or $8,000 - $20,000+ for full battery replacement out of warranty, depending on the extent of the degradation.
    • Recalls: None Found
  • High Voltage Battery Issues
    • Description/Symptoms: Malfunctions within the high-voltage battery system can cause reduced performance, failure to start, or error messages on the dashboard. This can be due to cell imbalances or faulty battery management system (BMS) components.
    • Solution: Diagnosis by an Audi-certified technician is required. Repair may involve replacing individual battery modules, the BMS, or the entire battery pack.
    • Estimated Cost to Fix: Can range from several hundred dollars for sensor replacement to $15,000+ for a complete battery pack.
    • Recalls: None Found

Electrical System

  • Charging System Problems
    • Description/Symptoms: Issues with both AC and DC fast charging. Symptoms include the vehicle failing to initiate charging, slow charging speeds, or error messages related to the charging process. Problems can stem from the onboard charger, charging port, or the vehicle’s communication with the charging station.
    • Solution: Diagnosis to determine the source of the problem. Repairs may involve replacing the onboard charger, charging port components, or updating the vehicle’s software.
    • Estimated Cost to Fix: $500 - $2,000+, depending on the component needing replacement.
    • Recalls: None Found
  • Software Glitches
    • Description/Symptoms: Infotainment system freezes, unresponsive touchscreens, connectivity issues (e.g., with Apple CarPlay or Android Auto), and errors with driver-assistance features.
    • Solution: Software updates (either over-the-air or installed at a dealership) are the primary fix. In some cases, a system reset may be required.
    • Estimated Cost to Fix: Software updates are generally covered under warranty or performed free of charge.
    • Recalls: None Found
  • 12V Battery Drain
    • Description/Symptoms: The 12V battery, responsible for powering the car’s auxiliary systems, can drain prematurely, leading to starting problems or warning messages. This can be caused by parasitic draws or a faulty battery.
    • Solution: Diagnostics to identify the source of the drain. Replacement of the 12V battery or repair of the electrical circuit causing the drain.
    • Estimated Cost to Fix: $200 - $500+ depending on diagnostics and repairs.
    • Recalls: None Found

Exterior

  • Tail Light Condensation
    • Description/Symptoms: Moisture buildup inside the taillight housings. This is a common issue with many modern vehicles, and while it doesn’t always affect functionality, it can be aesthetically unappealing.
    • Solution: Replacement of the taillight assembly may be necessary if the condensation is excessive or causes damage. Some owners drill small drainage holes.
    • Estimated Cost to Fix: $500 - $1000+ per taillight for replacement.
    • Recalls: None Found

Interior

  • Sunroof Rattles/Noises
    • Description/Symptoms: Rattling or creaking noises originating from the sunroof assembly, especially when driving over rough surfaces.
    • Solution: Adjustment or lubrication of the sunroof mechanism. In some cases, replacement of worn components may be required.
    • Estimated Cost to Fix: $100 - $500+, depending on the complexity of the repair.
    • Recalls: None Found
  • Infotainment Screen Delamination
    • Description/Symptoms: The infotainment screen can delaminate, causing bubbles or separation of the screen layers. This can affect visibility and touch responsiveness.
    • Solution: Replacement of the infotainment screen.
    • Estimated Cost to Fix: $1,000 - $3,000+
    • Recalls: None Found

Summary

The 2020 Audi e-tron Quattro offers a compelling electric SUV experience, but potential buyers should be aware of some common issues. Electrical system glitches and potential battery degradation are the most significant concerns, with repairs potentially costing several thousand dollars if not covered by warranty. Interior issues like sunroof rattles and screen delamination can also detract from the ownership experience. However, software issues are the most easily fixed and typically free, while the battery degradation can be one of the most costly to fix. It’s advisable to have a pre-purchase inspection performed by a qualified technician familiar with electric vehicles to assess the vehicle’s overall condition and battery health.

Audi, e-tron Quattro
Audi e-tron Quattro 2020
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