2020 Chevrolet Bolt EV

Here’s a breakdown of the common issues and complaints for the 2020 Chevrolet Bolt EV, categorized by component.

The 2020 Chevrolet Bolt EV is an all-electric subcompact hatchback. It comes with a single electric motor option, producing 200 horsepower and 266 lb-ft of torque. It is exclusively paired with a single-speed direct drive transmission. Owners appreciate the Bolt EV for its range, quick acceleration, and practicality for city driving. Common dislikes include the seat comfort, interior materials, and some aspects of the infotainment system.

Electric Motor

Single Motor

• Reduced Propulsion Power/Battery Capacity Issues
  • Description/Symptoms: The most significant and widespread issue for the 2020 Bolt EV involves the high voltage battery. This can manifest as reduced propulsion power, error messages on the dashboard indicating a problem with the battery, and a noticeable decrease in overall driving range. The cause was identified as a potential manufacturing defect where a folded anode tab or torn separator in a battery cell module could result in a fire.
  • Solution: The initial solution was a software update (N2023060) to limit the battery’s state of charge to 90% and introduce a battery monitoring system to detect anomalies. Later, the comprehensive solution was a full battery pack replacement with a new battery pack utilizing updated manufacturing processes to eliminate the defect.
  • Estimated Cost to Fix: Covered under recall and warranty.
  • Recalls: N212343880, N2023060, N212326930

Single-Speed Direct Drive Transmission

No Issues Found

Suspension

No Issues Found

Electrical

• Infotainment System Glitches
  • Description/Symptoms: Some owners report occasional glitches in the infotainment system, including screen freezes, slow response times, and Bluetooth connectivity problems. The issues are generally intermittent.
  • Solution: A software update can sometimes resolve these glitches. In some cases, a full system reset or replacement of the infotainment unit may be necessary.
  • Estimated Cost to Fix: $0 (software update) - $500+ (infotainment unit replacement)
  • Recalls: None Found
• Charging Issues
  • Description/Symptoms: Some owners have reported issues with charging, including the car not charging at all, slow charging speeds, or error messages during the charging process. This can be related to the car’s charging system, the charging equipment, or the electrical outlet being used.
  • Solution: Diagnosing the exact cause is crucial. This may involve checking the charging equipment, the electrical outlet, and the car’s charging port. In some cases, a faulty onboard charger within the vehicle may need to be replaced.
  • Estimated Cost to Fix: $0 (if related to charging equipment or outlet) - $1000+ (onboard charger replacement)
  • Recalls: None Found
• Software issues related to over the air updates
  • Description/Symptoms: Some Owners have had software issues with over the air updates. These updates can sometimes fail to install correctly, leading to problems with various vehicle functions. Some owners have reported issues with infotainment glitches.
  • Solution: Attempting to reinstall the update or visiting a dealership for a manual software update.
  • Estimated Cost to Fix: $0 (reinstall) - $100+ (dealership visit)
  • Recalls: None Found

Exterior

• Tail Light Condensation
  • Description/Symptoms: Some owners have noticed condensation forming inside the tail light housings. This is generally a cosmetic issue and doesn’t affect the functionality of the lights, but some owners find it unsightly.
  • Solution: Replacing the tail light housing. Some owners have had success with sealing the tail light housing to prevent moisture from entering.
  • Estimated Cost to Fix: $100 - $300+ per tail light
  • Recalls: None Found

Interior

• Seat Discomfort
  • Description/Symptoms: A common complaint among owners is the discomfort of the front seats, particularly on longer drives. The seats are often described as being too firm and lacking adequate lumbar support.
  • Solution: There is no official fix for this issue. Some owners have resorted to aftermarket seat cushions or lumbar supports to improve comfort.
  • Estimated Cost to Fix: $20 - $200+ (aftermarket cushions/supports)
  • Recalls: None Found

Summary

The 2020 Chevrolet Bolt EV is generally a reliable EV, but the battery recall is a significant concern. Ensure that any potential purchase has had the battery replaced or at least the necessary software updates applied. Other issues, such as infotainment glitches and seat discomfort, are less severe but worth noting. The cost to fix most issues is generally reasonable, especially if the vehicle is still under warranty. The battery replacement is the most expensive repair but is typically covered by the recall.