2020 Dodge Journey

2020 Dodge Journey

Overview

The 2020 Dodge Journey, a mid-size SUV, aimed to offer practicality and value. However, its aging platform and design, carried over from previous generations, contributed to a mixed reliability record. While some owners reported satisfactory experiences, others encountered a range of issues, particularly concerning its powertrain and electrical systems. The Journey’s long production run meant that while some kinks were ironed out, it still lagged behind more modern competitors in terms of build quality and component longevity. This analysis focuses on documented technical issues beyond routine maintenance, providing insights into potential problem areas for prospective buyers or current owners.

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Engine

2.4L Tigershark (I4)

Oil Leaks

• Symptoms: Visible oil spots under the vehicle, low oil level warnings, burning oil smell.
• Solution: Replacement of leaking gaskets (e.g., valve cover, oil pan) or seals.
• Cost: $200 - $500

Cooling System Leaks

• Symptoms: Overheating, coolant loss, visible coolant puddles, steam from engine bay.
• Solution: Replacement of radiator, hoses, water pump, or thermostat.
• Cost: $300 - $700

Transmission

6-Speed Automatic (40TE/41TE)

Hesitation and Shifting Problems

• Symptoms: Jerky shifts, delayed engagement, slipping gears, transmission warning light.
• Solution: Transmission fluid flush and filter replacement, or internal transmission repair/rebuild.
• Cost: $500 - $2500+

Overheating

• Symptoms: Transmission fluid smells burnt, rough shifting, loss of power.
• Solution: Transmission cooler flush or replacement, internal transmission inspection.
• Cost: $400 - $1000

Suspension

Standard Chassis

Worn Struts/Shocks

• Symptoms: Bouncy ride, excessive body roll, clunking noises over bumps, uneven tire wear.
• Solution: Replacement of front or rear struts/shocks.
• Cost: $400 - $800

Ball Joint Failure

• Symptoms: Clunking or knocking noises from the front end, steering wander, uneven tire wear.
• Solution: Replacement of worn ball joints.
• Cost: $300 - $600

Electrical

Body Control Module (BCM)

Intermittent Electrical Failures

• Symptoms: Power windows not working, interior lights flickering, door locks malfunctioning, dashboard warning lights illuminating randomly.
• Solution: Diagnosis and potential reprogramming or replacement of the BCM.
• Cost: $500 - $1000

Infotainment System

Uconnect System Glitches

• Symptoms: Touchscreen unresponsive, freezing, Bluetooth connectivity issues, audio problems.
• Solution: Software update, system reset, or replacement of the head unit.
• Cost: $200 - $800

Exterior

Body Panels and Trim

Rust and Corrosion

• Symptoms: Visible rust spots, particularly around wheel wells, rocker panels, and door edges, especially in rust-prone climates.
• Solution: Rust repair and repainting, or replacement of affected panels.
• Cost: $300 - $1500+

Tailgate Latch

Sticking or Malfunctioning Latch

• Symptoms: Difficulty opening or closing the tailgate, tailgate not latching securely.
• Solution: Lubrication, adjustment, or replacement of the tailgate latch mechanism.
• Cost: $150 - $300

Interior

HVAC System

Blower Motor Failure

• Symptoms: No air coming from vents, or air only coming from certain vents, regardless of fan speed setting.
• Solution: Replacement of the blower motor or blower motor resistor.
• Cost: $200 - $500

Seat Upholstery

Premature Wear

• Symptoms: Tearing, fraying, or excessive wear on seat fabric or leather, especially on driver’s seat bolsters.
• Solution: Repair or replacement of seat covers/upholstery.
• Cost: $300 - $800

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Summary Verdict

The 2020 Dodge Journey, while offering a budget-friendly option, exhibits a reliability profile that reflects its age. Common issues tend to center around the powertrain (engine oil leaks, transmission shifting problems) and electrical systems (BCM glitches, infotainment issues). Suspension components like struts and ball joints can also require attention. Exterior rust and interior wear are also noted concerns. While not universally problematic, owners should be prepared for potential repairs beyond standard maintenance, particularly as the vehicle ages. It is advisable to thoroughly inspect any pre-owned 2020 Journey for these specific issues before purchase.