2020 Ford Explorer

The 2020 Ford Explorer marked the beginning of the sixth generation and a return to a rear-wheel-drive-based platform. Engine options included a 2.3L EcoBoost I4 producing 300 horsepower and 310 lb-ft of torque, a 3.0L EcoBoost V6 available in two tunings (365 hp/380 lb-ft in most trims, 400 hp/415 lb-ft in the ST), and a 3.3L hybrid V6. All engines were paired with a 10-speed automatic transmission. Owners generally appreciated the Explorer’s improved handling and updated interior, but common complaints included issues with the infotainment system, transmission glitches, and overall build quality.

Engine

2.3L EcoBoost I4

• Turbocharger Failure
  • Description/Symptoms: Loss of power, excessive turbocharger noise (whining or whistling), check engine light.
  • Solution: Replacement of the turbocharger.
  • Estimated Cost to Fix: $1,500 - $2,500+
  • Recalls: None Found

3.0L EcoBoost V6

• Coolant Intrusion into Engine
  • Description/Symptoms: White smoke from exhaust, coolant loss, engine misfire, eventual engine failure. Caused by a manufacturing defect in the engine block allowing coolant to leak into the cylinders.
  • Solution: Engine replacement.
  • Estimated Cost to Fix: $7,000 - $10,000+
  • Recalls: None Found

3.3L Hybrid V6

• Oil Leaks
  • Description/Symptoms: Oil spots under the vehicle, burning oil smell, low oil level warning. Often related to the valve cover gasket or oil pan gasket.
  • Solution: Replace valve cover gasket or oil pan gasket, depending on source of leak.
  • Estimated Cost to Fix: $200 - $800+ depending on the source of the leak.
  • Recalls: None Found

Transmission

10-Speed Automatic (10R80)

• Harsh Shifting/Jerking
  • Description/Symptoms: Rough or abrupt gear changes, particularly during low-speed acceleration or deceleration. Hesitation or clunking noises when shifting.
  • Solution: Software update/reprogramming of the transmission control module (TCM). In some cases, valve body replacement.
  • Estimated Cost to Fix: $100 - $300 for software updates, $800 - $1,500+ for valve body replacement.
  • Recalls: None Found
• Delayed Engagement
  • Description/Symptoms: Noticeable delay between shifting into drive or reverse and the vehicle actually moving.
  • Solution: Software update/reprogramming of the TCM. In more severe cases, transmission replacement.
  • Estimated Cost to Fix: $100 - $300 for software updates.
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing (Sync 3)
  • Description/Symptoms: The touchscreen freezes, becomes unresponsive, or spontaneously reboots. Bluetooth connectivity issues, navigation malfunctions, and loss of audio functionality.
  • Solution: Software update. In some cases, replacement of the APIM (Accessory Protocol Interface Module).
  • Estimated Cost to Fix: $0 - $200 for software updates (if available through Ford). $500 - $1,200+ for APIM replacement.
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Dead battery after short periods of inactivity, difficulty starting the vehicle, warning lights related to low voltage.
  • Solution: Diagnose the source of the parasitic drain (faulty module, improperly installed aftermarket accessories). Repair or replace the offending component.
  • Estimated Cost to Fix: $100 - $1,000+ depending on the complexity of the issue and the parts required.
  • Recalls: None Found

Exterior

• Rear Liftgate Issues
  • Description/Symptoms: Liftgate fails to open or close properly, makes excessive noise, or the power liftgate function malfunctions.
  • Solution: Replacement of the liftgate motor, struts, or latch mechanism. Recalibration of the liftgate system.
  • Estimated Cost to Fix: $300 - $800+
  • Recalls: None Found

Interior

• Water Leaks
  • Description/Symptoms: Water entering the cabin, damp carpets, musty odor. Often traced to sunroof drains, door seals, or the windshield seal.
  • Solution: Cleaning and repairing the sunroof drains, replacing the door seals or windshield seal.
  • Estimated Cost to Fix: $100 - $500+
• Seat Discomfort
  • Description/Symptoms: Complaints about the seat cushions being too firm or lacking sufficient support, particularly on long drives.
  • Solution: Aftermarket seat cushions or covers. Some owners have had success with dealer-installed seat modifications, but this is not always available or covered under warranty.
  • Estimated Cost to Fix: $50 - $500+ (depending on the solution)
  • Recalls: None Found

Suspension

No Issues Found

Summary

The 2020 Ford Explorer had some significant issues, particularly with the 3.0L EcoBoost engine suffering coolant intrusion problems that could lead to engine failure, and harsh transmission shifting due to the 10R80 transmission. Electrical problems, specifically with the infotainment system, were also common and frustrating for owners. Water leaks and general comfort issues further compounded the issues. While some problems can be addressed with software updates, the more serious engine and transmission issues can be very costly to repair. Overall, the severity of the potential problems ranges from minor inconveniences to major mechanical failures, with repair costs ranging from a few hundred to several thousand dollars.