2020 Ford Police Interceptor Utility

The 2020 Ford Police Interceptor Utility is a popular choice for law enforcement agencies due to its robust build, spacious interior, and powerful engine options. It’s based on the Ford Explorer platform and offers enhanced durability and performance for demanding police work. Available engine options include a 3.0L EcoBoost V6 producing 400 horsepower and 415 lb-ft of torque, a 3.3L naturally aspirated V6, and a 3.3L V6 Hybrid. The standard transmission is a 10-speed automatic. Owners often praise the vehicle’s spaciousness, handling, and overall performance, while common complaints revolve around electrical issues, and premature wear of certain components. The 3.0L EcoBoost is regarded as being the fastest of the three available engine options.

Engine

3.0L EcoBoost V6

• Turbocharger Failure
  • Description/Symptoms: Whining noise from the engine, loss of power, check engine light. Could result in catastrophic engine damage if the issue is not addressed.
  • Solution: Replacement of the failed turbocharger(s).
  • Estimated Cost to Fix: $2,000 - $4,000+
  • Recalls: None Found
• Coolant Intrusion
  • Description/Symptoms: White smoke from exhaust, coolant level dropping, check engine light.
  • Solution: Replacement of the long block may be required.
  • Estimated Cost to Fix: $7,000 - $10,000+
  • Recalls: None Found

3.3L Naturally Aspirated V6

• No Issues Found

3.3L V6 Hybrid

• No Issues Found

Transmission

10-Speed Automatic (10R80)

• Harsh or Delayed Shifting
  • Description/Symptoms: Jerky or hesitant shifts, especially between lower gears.
  • Solution: Software reflash may resolve the issue, but valve body replacement is often necessary.
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found
• Transmission Slipping
  • Description/Symptoms: Engine RPM increases without corresponding vehicle acceleration.
  • Solution: Complete transmission replacement
  • Estimated Cost to Fix: $4,000 - $6,000+
  • Recalls: None Found

Suspension

• Rear Suspension Sag
  • Description/Symptoms: Vehicle sits lower in the rear, especially when loaded, leading to poor handling.
  • Solution: Replacement of rear springs or installation of helper springs/airbags.
  • Estimated Cost to Fix: $300 - $1,000
  • Recalls: None Found

Electrical

• Battery Drain Issues
  • Description/Symptoms: Frequent dead batteries, especially with aftermarket equipment installed, or if the vehicle sits unused for a prolonged period.
  • Solution: Thorough parasitic draw test to identify the source, repair wiring, or replace faulty components.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found
• SYNC System Malfunctions
  • Description/Symptoms: Freezing, crashing, or unresponsive touchscreen. Bluetooth connectivity problems.
  • Solution: Software update, APIM (Accessory Protocol Interface Module) replacement.
  • Estimated Cost to Fix: $200 - $1,000+
  • Recalls: None Found
• Door ajar indicator
  • Description/Symptoms: The door ajar indicator on the dashboard remains illuminated even when all doors are securely closed. This can be caused by a faulty door latch assembly or a wiring issue.
  • Solution: Replace the door latch assembly
  • Estimated Cost to Fix: $200 - $400+
  • Recalls: None Found

Exterior

• Liftgate Issues
  • Description/Symptoms: Power liftgate not opening or closing properly, getting stuck, or making unusual noises.
  • Solution: Replacement of liftgate motor, struts, or latch mechanism.
  • Estimated Cost to Fix: $200 - $800+
  • Recalls: None Found

Interior

• HVAC Blend Door Actuator Failure
  • Description/Symptoms: Inability to control temperature on one or both sides of the vehicle, clicking noises behind the dashboard.
  • Solution: Replacement of the faulty blend door actuator.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found
• Seat Frame Issues
  • Description/Symptoms: Loose or broken seat frames, especially on the driver’s seat, causing discomfort and potential safety concerns.
  • Solution: Seat frame repair or replacement.
  • Estimated Cost to Fix: $300 - $1,000+
  • Recalls: None Found

Summary

The 2020 Ford Police Interceptor Utility, while generally a reliable vehicle, can be susceptible to specific issues depending on the engine option. The 3.0L EcoBoost V6 can have turbocharger failure or even catastrophic engine failure as a result of coolant intrusion. Regardless of engine option, the 10-speed automatic transmission can have harsh or delayed shifting, as well as transmission slipping. Electrical issues and interior component failures are also common concerns. Repair costs can range from a few hundred dollars for minor fixes to several thousand for more extensive repairs like turbocharger replacements or transmission overhauls. Overall, potential buyers should be aware of these potential issues and consider a thorough inspection before purchasing.