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2020 Ford Transit Custom

2020 Ford Transit Custom

Overview

The 2020 Ford Transit Custom is a popular choice in the commercial van segment, known for its practicality, load-carrying capacity, and versatile configurations. Generally, it offers a solid reliability record, reflecting Ford’s experience in the light commercial vehicle market. Owners and fleet managers often praise its robust build and user-friendly features. However, like any vehicle, specific components can experience issues. This analysis focuses on documented technical reliability concerns, excluding routine maintenance and expected wear and tear, to provide a clear picture for potential buyers and current owners.


Engine

2.0L EcoBlue Diesel

AdBlue/DEF System Issues

  • Symptoms: Warning lights on the dashboard, reduced engine power, potential failure to start.
  • Solution: System diagnosis, potential refill of AdBlue fluid, sensor replacement, or injector cleaning/replacement.
  • Cost: $150 - $700

Turbocharger Issues

  • Symptoms: Loss of power, whistling noises, black smoke from exhaust.
  • Solution: Inspection and potential repair or replacement of the turbocharger and associated hoses.
  • Cost: $800 - $1500

Transmission

6-Speed Manual Transmission

Clutch Wear

  • Symptoms: Slipping clutch, difficulty engaging gears, stiff clutch pedal.
  • Solution: Replacement of clutch kit (clutch disc, pressure plate, release bearing).
  • Cost: $600 - $1200

6-Speed Automatic Transmission (SelectShift)

Transmission Fluid Leaks

  • Symptoms: Leaking fluid, rough shifting, overheating.
  • Solution: Diagnosis of leak source (e.g., seals, cooler lines) and repair or replacement.
  • Cost: $300 - $900

Suspension

Standard Chassis

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: No widespread issues reported.

Electrical

General Electrical System

Infotainment System Glitches

  • Symptoms: Screen freezing, unresponsive touch controls, Bluetooth connectivity issues.
  • Solution: Software updates, system resets, or potential replacement of the head unit.
  • Cost: $100 - $600

Battery Drain

  • Symptoms: Vehicle not starting, battery warning light.
  • Solution: Diagnosis of parasitic drain, checking for faulty modules or accessories, battery testing/replacement.
  • Cost: $200 - $500

Exterior

Body Panels and Trim

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: No widespread issues reported.

Interior

Cabin Components

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: No widespread issues reported.

Summary Verdict

The 2020 Ford Transit Custom demonstrates good overall reliability, particularly in its chassis and body components. The most frequently reported technical concerns tend to revolve around the diesel engine’s emissions control systems (AdBlue) and, to a lesser extent, turbocharger performance. Transmission issues are not widespread but can include typical wear on manual clutches or potential leaks in automatic units. Electrical gremlins, such as infotainment system glitches and occasional battery drain, are also noted. For owners, proactive maintenance of the AdBlue system and regular checks of electrical connections can help mitigate potential issues. Despite these points, the Transit Custom remains a dependable workhorse for most commercial applications.

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