2020 Ford Transit Custom

The 2020 Ford Transit Custom is a popular choice for businesses and individuals seeking a versatile and capable van. The 2020 model offered various engine options, including the 2.0L EcoBlue diesel engine (available in different power outputs, typically ranging from 105 to 185 horsepower and torque figures varying accordingly), 2.0-liter EcoBlue diesel engine and a 1.0L EcoBoost petrol engine. Transmission options typically included a 6-speed manual and a 6-speed automatic. Owners generally appreciate the Transit Custom’s spacious cargo area, comfortable ride, and modern features. However, some common dislikes include reported issues with reliability, particularly concerning the diesel engines and electrical components.

Engine

2.0L EcoBlue Diesel

• Diesel Particulate Filter (DPF) Issues
  • Description/Symptoms: DPF clogging due to frequent short trips or low-speed driving, resulting in reduced engine performance, warning lights, and potential limp mode.
  • Solution: Forced regeneration, DPF cleaning, or DPF replacement. Driving longer distances at higher speeds can also help prevent clogging.
  • Estimated Cost to Fix: $300 - $2000+ (depending on the severity and solution)
  • Recalls: None Found
• Injector Failure
  • Description/Symptoms: Misfires, rough idling, poor fuel economy, and engine knocking.
  • Solution: Replacement of faulty injectors, potentially requiring ECU reprogramming.
  • Estimated Cost to Fix: $200 - $800+ per injector.
  • Recalls: None Found
• EGR Valve Issues
  • Description/Symptoms: Reduced engine power, rough idling, black smoke from the exhaust, and the engine management light illuminating.
  • Solution: Cleaning or replacing the EGR valve.
  • Estimated Cost to Fix: $200 - $700
  • Recalls: None Found

1.0L EcoBoost Petrol Engine

• No Issues Found

Transmission

6-Speed Manual

• Clutch Slippage
  • Description/Symptoms: Reduced acceleration, difficulty shifting gears, high engine RPM with slow vehicle speed.
  • Solution: Clutch replacement.
  • Estimated Cost to Fix: $500 - $1500+
  • Recalls: None Found

6-Speed Automatic

• Rough Shifting/Hesitation
  • Description/Symptoms: Harsh or delayed shifts between gears, particularly at lower speeds. Can feel like a clunk or jerk during gear changes.
  • Solution: Transmission fluid flush and filter replacement. In more severe cases, valve body repair or replacement may be necessary.
  • Estimated Cost to Fix: $200 - $1500+
  • Recalls: None Found

Suspension

• Rear Leaf Spring Sagging/Breaking
  • Description/Symptoms: Rear end of the van sitting lower than normal, reduced load-carrying capacity, and potential clunking noises from the rear suspension.
  • Solution: Replacement of the rear leaf springs.
  • Estimated Cost to Fix: $400 - $1000+ per spring.
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment screen freezes, becomes unresponsive, or reboots unexpectedly. Bluetooth connectivity issues may also be present.
  • Solution: Software update to the infotainment system. In some cases, a complete replacement of the infotainment unit may be required.
  • Estimated Cost to Fix: $0 (if software update is available) - $1000+ (for unit replacement).
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: The vehicle’s battery drains quickly, especially when left parked for extended periods. This can lead to difficulty starting the engine or complete battery failure.
  • Solution: Identify and repair any parasitic draws on the battery, such as faulty sensors, modules, or aftermarket accessories. Replacing a failing battery will also solve the issue.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Difficulty opening or closing the sliding side door, sticking or binding, and excessive noise during operation.
  • Solution: Lubricating the door tracks and rollers. Adjusting the door alignment or replacing worn-out rollers and latches may also be necessary.
  • Estimated Cost to Fix: $50 - $500+
  • Recalls: None Found

Interior

• Rattling Noises
  • Description/Symptoms: Rattling noises coming from the dashboard, door panels, or cargo area. These noises are often caused by loose trim pieces or components.
  • Solution: Identifying and securing the source of the rattle, using sound-deadening materials or replacing damaged trim pieces.
  • Estimated Cost to Fix: $50 - $300+
  • Recalls: None Found

Summary

The 2020 Ford Transit Custom, while generally praised for its practicality and versatility, does exhibit some common issues. The diesel engines are prone to DPF and injector problems, leading to potentially high repair costs. Electrical glitches, such as infotainment issues and battery drain, can also be frustrating. Suspension and sliding door problems can add to the maintenance burden. Overall, prospective buyers should be aware of these potential issues and factor them into their purchasing decision and maintenance budget. Severity of the issues ranges from minor inconveniences to potentially expensive repairs, with costs varying widely based on the specific problem and solution.