2020 Jeep Cherokee
2020 Jeep Cherokee
Overview
The 2020 Jeep Cherokee, while offering a range of powertrain options and a capable chassis, presents a mixed reliability picture. Owners have reported a number of recurring issues, particularly concerning the powertrain and electrical systems. The vehicle’s design, which prioritizes off-road capability and a distinctive aesthetic, may contribute to some of these concerns. While many owners enjoy the Cherokee’s versatility, potential buyers should be aware of common problems that may require attention and potential repair costs. This analysis focuses on documented mechanical and electrical failures, excluding routine maintenance and standard wear and tear, to provide a clear view of its technical reliability.
Engine
2.0L Turbo I4
Turbocharger Failure
- Symptoms: Loss of power, whistling noises from the engine bay, increased oil consumption.
- Solution: Replacement of the turbocharger unit.
- Cost: $1,200 - $2,500
Coolant Leaks
- Symptoms: Overheating, visible coolant puddles under the vehicle, sweet smell from the engine.
- Solution: Repair or replacement of leaking hoses, gaskets, or the radiator.
- Cost: $300 - $800
3.2L Pentastar V6
Oil Leaks (Rear Main Seal)
- Symptoms: Oil spots under the vehicle, burning oil smell, low oil level.
- Solution: Replacement of the rear main seal.
- Cost: $800 - $1,500
Coolant Leaks
- Symptoms: Overheating, visible coolant puddles under the vehicle, sweet smell from the engine.
- Solution: Repair or replacement of leaking hoses, gaskets, or the radiator.
- Cost: $300 - $800
Transmission
9-Speed Automatic (948TE)
Harsh Shifting / Jerking
- Symptoms: Rough gear changes, hesitation during acceleration, transmission warning light.
- Solution: Software update, transmission fluid flush and fill, or internal transmission repair.
- Cost: $400 - $2,000
Transmission Overheating
- Symptoms: Transmission warning light, burning smell, delayed engagement.
- Solution: Transmission cooler flush or replacement, transmission repair.
- Cost: $500 - $1,800
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Electrical
Infotainment System
Screen Freezing / Unresponsiveness
- Symptoms: Touchscreen becomes unresponsive, system freezes, audio/visual glitches.
- Solution: Software update, infotainment unit reset, or replacement of the unit.
- Cost: $300 - $1,000
Battery Drain
Premature Battery Failure
- Symptoms: Vehicle fails to start, battery warning light, electrical components malfunctioning.
- Solution: Diagnosis of parasitic draw, replacement of battery, or faulty module.
- Cost: $200 - $600
Exterior
Body Panels & Trim
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Interior
Upholstery & Trim
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Summary Verdict
The 2020 Jeep Cherokee exhibits moderate reliability concerns, with the engine and transmission being the most frequent sources of reported problems. Issues such as turbocharger failures in the 2.0L engine and coolant leaks across both engine options, along with harsh shifting and overheating in the 9-speed automatic transmission, are notable. Electrical gremlins, particularly with the infotainment system and battery drain, also appear. While the suspension, exterior, and interior components generally fare better, the powertrain and electrical systems warrant careful consideration. Prospective buyers should factor in potential repair costs for these common issues when evaluating the 2020 Cherokee.