2020 Lincoln MKZ

Here’s a breakdown of common issues and complaints for the 2020 Lincoln MKZ, categorized and formatted as requested. The 2020 Lincoln MKZ is a comfortable and stylish sedan appreciated for its smooth ride, quiet cabin, and user-friendly technology. The MKZ was available with a 2.0L turbocharged four-cylinder engine producing 245 horsepower and 275 lb-ft of torque, a 3.0L twin-turbocharged V6 engine producing 400 horsepower and 400 lb-ft of torque (with AWD), and a 2.0L four-cylinder engine paired with an electric motor in the Hybrid model producing a combined 188 horsepower. Some common criticisms of the MKZ include uninspiring handling and a lack of rear seat space compared to competitors.

Electric Motor

2.0L Hybrid

• Reduced Hybrid Battery Range
  • Description/Symptoms: Drivers report a decrease in the battery’s ability to hold a charge over time, resulting in shorter all-electric driving ranges. The hybrid system may rely more heavily on the gasoline engine, reducing fuel economy.
  • Solution: Hybrid battery replacement or reconditioning.
  • Estimated Cost to Fix: $2,000 - $8,000+ (depending on battery condition and service provider).
  • Recalls: None Found

Braking System

Regenerative Braking System (Hybrid Model)

• Inconsistent Braking Feel
  • Description/Symptoms: Some drivers experience an inconsistent or “grabby” braking feel, especially during the transition between regenerative braking and traditional friction braking. This can make smooth stops challenging.
  • Solution: Software recalibration of the braking system, inspection of brake components.
  • Estimated Cost to Fix: $100 - $400+
  • Recalls: None Found

Electrical

• SYNC 3 System Freezing/Crashing
  • Description/Symptoms: The SYNC 3 infotainment system may freeze, crash, or become unresponsive. This can affect navigation, audio, climate controls, and other vehicle functions.
  • Solution: Software update, system reset, or replacement of the APIM (Accessory Protocol Interface Module).
  • Estimated Cost to Fix: $0 (software update) - $800+ (APIM replacement).
  • Recalls: None Found
• Backup Camera Failure
  • Description/Symptoms: The backup camera may fail to display an image, show a distorted image, or become completely inoperative.
  • Solution: Camera replacement, wiring repair.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found

Interior

• Sunroof Issues
  • Description/Symptoms: Sunroof may become stuck, make unusual noises during operation, or leak.
  • Solution: Lubrication of tracks, repair or replacement of sunroof motor, weather stripping replacement.
  • Estimated Cost to Fix: $100 - $800+
  • Recalls: None Found
• Heated/Cooled Seat Malfunction
  • Description/Symptoms: Heated and cooled seats may fail to function, provide inconsistent temperature regulation, or only work intermittently.
  • Solution: Repair or replacement of heating/cooling elements, blower motor, or control module.
  • Estimated Cost to Fix: $150 - $700+
  • Recalls: None Found

Exterior

• Automatic Trunk Malfunction
  • Description/Symptoms: The hands-free automatic trunk may fail to open, close, or operate erratically.
  • Solution: Sensor recalibration, replacement of trunk motor or sensors.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found

Summary

The 2020 Lincoln MKZ exhibits a range of issues, from minor electrical glitches to more significant concerns like hybrid battery degradation. The severity and cost of repairs vary widely, with electrical and interior problems generally being less expensive to address than potential hybrid battery replacements. Potential buyers should thoroughly inspect the vehicle, test all features, and inquire about the service history, especially regarding the hybrid system (if applicable).