2020 Mazda CX-9
Alright, here is a breakdown of common issues and complaints related to the 2020 Mazda CX-9, categorized and formatted as requested.
The 2020 Mazda CX-9 is a three-row mid-size SUV lauded for its stylish design, engaging driving dynamics, and upscale interior. All 2020 CX-9 models come standard with a turbocharged 2.5-liter four-cylinder engine producing 227 horsepower and 310 lb-ft of torque on regular fuel, or 250 horsepower and 320 lb-ft of torque on premium fuel. This engine is paired exclusively with a six-speed automatic transmission. Owners generally appreciate the CX-9’s responsive handling, comfortable ride, and premium feel. Common complaints often revolve around the relatively cramped third-row seating, limited cargo space compared to some rivals, and the somewhat dated infotainment system.
Engine
2.5L Turbocharged Four-Cylinder
- Turbocharger Failure
- Description/Symptoms: Loss of power, whistling or grinding noises from the engine bay, check engine light illumination. May be due to oil starvation or bearing failure.
- Solution: Turbocharger replacement. Diagnose the root cause of the failure to prevent recurrence (e.g., oil lines, oil quality, maintenance).
- Estimated Cost to Fix: $1500 - $2500+
- Recalls: None Found
- Excessive Oil Consumption
- Description/Symptoms: Requires frequent oil top-offs between oil changes. May be accompanied by blue-ish exhaust smoke, particularly during acceleration.
- Solution: First, conduct an oil consumption test to verify the amount of oil being consumed. If deemed excessive, potential solutions may include replacing the valve stem seals, piston rings, or even the entire engine, depending on the severity and cause. A leak-down test can help pinpoint the source of the consumption.
- Estimated Cost to Fix: $500 - $5000+ (depending on the extent of the repair)
- Recalls: None Found
- Coolant Leak
- Description/Symptoms: Low coolant level, overheating, sweet-smelling odor, visible coolant leak under the vehicle.
- Solution: Identify and repair the source of the leak. Common culprits include the water pump, radiator, hoses, or thermostat housing.
- Estimated Cost to Fix: $100 - $1000+
- Recalls: None Found
Transmission
Six-Speed Automatic
- Harsh Shifting/Hesitation
- Description/Symptoms: Noticeable clunking or jarring during gear changes, delayed engagement when shifting from Park to Drive or Reverse.
- Solution: Start with a transmission fluid flush and filter replacement. If the issue persists, further diagnostics may be needed, potentially pointing to valve body issues or internal component wear.
- Estimated Cost to Fix: $200 - $3500+ (depending on the extent of the repair)
- Recalls: None Found
- Torque Converter Issues
- Description/Symptoms: Shuddering or vibrations at low speeds, especially during light acceleration.
- Solution: A complete replacement of the Torque Converter might be required
- Estimated Cost to Fix: $800 - $1500+
- Recalls: None Found
Suspension
- Rear Shock Absorber Leaks
- Description/Symptoms: Visible oil leaking from the rear shock absorbers, bouncy or unstable ride, increased stopping distance.
- Solution: Replace the rear shock absorbers. It’s recommended to replace them in pairs.
- Estimated Cost to Fix: $300 - $600+
- Recalls: None Found
- Premature Bushing Wear
- Description/Symptoms: Clunking or squeaking noises from the suspension, especially when going over bumps. Can be caused by bad roads or driving habits.
- Solution: Replace the worn bushings (control arm bushings, sway bar bushings, etc.).
- Estimated Cost to Fix: $200 - $800+ (depending on which bushings need replacing)
- Recalls: None Found
Electrical
- Infotainment System Freezing/Rebooting
- Description/Symptoms: The Mazda Connect infotainment system becomes unresponsive, freezes, or spontaneously reboots.
- Solution: Try a system reset. If the problem continues, a software update or replacement of the infotainment unit may be required.
- Estimated Cost to Fix: $0 (Software update) - $1500+ (Unit Replacement)
- Recalls: None Found
- Battery Drain Issues
- Description/Symptoms: The battery drains quickly, especially when the vehicle is not driven frequently. May struggle to start the engine.
- Solution: Have the battery tested and replaced if necessary. Check for parasitic draws by testing each fuse. Could be caused by a module not shutting off.
- Estimated Cost to Fix: $100 - $200+ (Battery Replacement), $100-400+ (diagnose and fix parasitic draw).
- Recalls: None Found
- TPMS Sensor Failure
- Description/Symptoms: TPMS light is on with a sensor code present.
- Solution: Replace the affected TPMS sensor and recalibrate the system.
- Estimated Cost to Fix: $100 - $300
- Recalls: None Found
Exterior
- Automatic Liftgate Malfunction
- Description/Symptoms: The automatic liftgate fails to open or close properly, or gets stuck in either position.
- Solution: Check the liftgate struts and sensors. Lubricate hinges and latches. If the problem persists, the liftgate motor or control module may need replacement.
- Estimated Cost to Fix: $100 - $800+
- Recalls: None Found
Interior
- Rattling/Squeaking Noises
- Description/Symptoms: Annoying rattles and squeaks emanating from the dashboard, door panels, or rear cargo area.
- Solution: Locate the source of the noise and secure or dampen the affected area. This may involve adding padding, tightening screws, or replacing clips.
- Estimated Cost to Fix: $50 - $500+ (depending on the complexity and source)
- Recalls: None Found
- Air Conditioning Issues
- Description/Symptoms: A/C blowing warm air.
- Solution: Recharge the freon, check the compressor
- Estimated Cost to Fix: $50-200 recharge freon, $800 - $1500+ replace compressor
- Recalls: None Found
Summary
The 2020 Mazda CX-9 presents a generally reliable package, but owners may encounter issues ranging from minor electrical glitches to more serious engine and transmission problems. Turbocharger and oil consumption issues with the engine can be costly to address, as can transmission repairs. Suspension and liftgate issues are less severe but still require attention. Potential buyers should be aware of these common issues and budget accordingly or seek out vehicles with thorough maintenance records and extended warranties. The most severe issues, such as engine or transmission failure, can easily exceed $3000 to repair.