2020 Mercedes-Benz CLA250

The 2020 Mercedes-Benz CLA250 is a stylish and sporty compact four-door coupe. It comes standard with a 2.0-liter turbocharged inline-4 engine producing 221 horsepower and 258 lb-ft of torque, paired with a 7-speed dual-clutch automatic transmission. All-wheel drive (4MATIC) is available. Owners often praise the CLA250 for its sleek design, comfortable and tech-forward interior, and responsive handling. Common complaints include a somewhat firm ride, limited rear headroom due to the sloping roofline, and some find the infotainment system to be complex to use.

Engine

2.0L Turbocharged Inline-4

• Engine Misfires/Check Engine Light
  • Description/Symptoms: Engine misfires can be triggered by a number of components including faulty spark plugs, coil packs, or fuel injectors. A check engine light is commonly present. Symptoms can include rough running, reduced power, and poor fuel economy.
  • Solution: Diagnosing the root cause of the misfire and replacing the faulty component(s) is the solution.
  • Estimated Cost to Fix: $150 - $800+, depending on the part that is faulty.
  • Recalls: None Found
• Oil Leaks
  • Description/Symptoms: Oil leaks can develop from various locations, including the valve cover gasket, oil filter housing, or rear main seal. Signs of an oil leak include visible oil drips under the car, the smell of burning oil, and low oil levels.
  • Solution: Replacing the leaking gasket or seal.
  • Estimated Cost to Fix: $200 - $1,500+, depending on the location and severity of the leak.
  • Recalls: None Found

Transmission

7-Speed Dual-Clutch Automatic (DCT)

• Rough or Delayed Shifting
  • Description/Symptoms: Some owners have reported experiencing rough or delayed shifts, particularly during low-speed driving or when transitioning between gears. This may be related to the transmission control unit (TCU) or the dual-clutch system.
  • Solution: A software update to the TCU may resolve the issue in some cases. In more severe cases, the dual-clutch unit or other transmission components may need to be replaced.
  • Estimated Cost to Fix: $150 (for software update) - $4,000+ (for clutch or transmission replacement).
  • Recalls: None Found
• Transmission Failure
  • Description/Symptoms: Complete transmission failure which can leave the vehicle unable to move.
  • Solution: Transmission replacement
  • Estimated Cost to Fix: $6,000 - $8,000+
  • Recalls: None Found

Suspension

• No Issues Found

Electrical

• Infotainment System Issues (MBUX)
  • Description/Symptoms: The Mercedes-Benz User Experience (MBUX) infotainment system can experience glitches, freezing, and connectivity problems. Issues may involve the touchscreen display, voice control, or navigation system.
  • Solution: Software updates can often resolve these issues. In some cases, the infotainment system module may need to be replaced.
  • Estimated Cost to Fix: $0 (for software update) - $1,500+ (for module replacement).
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Premature battery drain, leading to difficulty starting the vehicle. This could be caused by a faulty sensor or software glitch.
  • Solution: The parasitic draw needs to be located and the faulty component needs to be fixed. A software update may also be needed.
  • Estimated Cost to Fix: $100 - $800+
  • Recalls: None Found

Exterior

• Automatic Windshield Wipers Malfunctioning
  • Description/Symptoms: Windshield wipers may randomly operate when the windshield is dry or they may not operate at all during rain.
  • Solution: Rain sensor needs to be inspected and possibly replaced.
  • Estimated Cost to Fix: $100 - $400+
  • Recalls: None Found

Interior

• Sunroof Issues
  • Description/Symptoms: Sunroof may make a loud noise or not open or close correctly.
  • Solution: Sunroof needs to be disassembled and inspected for broken components and then replaced as needed.
  • Estimated Cost to Fix: $300 - $1,500+
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz CLA250 has a few common issues reported by owners. Electrical problems related to the infotainment system and battery drain appear to be common. The transmission can sometimes have issues and repairs could potentially be costly. The severity of the issues varies, but addressing them promptly can prevent further damage.