2020 Mercedes-Benz GLE350

The 2020 Mercedes-Benz GLE350 is a luxury mid-size SUV that offers a blend of comfort, technology, and performance. The standard engine is a 2.0-liter turbocharged inline-4 producing 255 horsepower and 273 lb-ft of torque. Other engine options include a 3.0-liter turbocharged inline-6 with mild-hybrid assist and a 4.0-liter twin-turbo V8. All engines are paired with a 9G-TRONIC 9-speed automatic transmission. Owners generally appreciate the GLE350’s luxurious interior, advanced technology features, and comfortable ride. Common complaints include a complex infotainment system, some reported reliability issues, and high repair costs.

Engine

2.0L Turbocharged Inline-4

• Engine Oil Leaks
  • Description/Symptoms: Oil leaks may appear from the oil filter housing gasket or the valve cover gasket. Symptoms include visible oil leaks, burning oil smell, and low oil level.
  • Solution: Replacing the affected gasket or seal.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found
• High-Pressure Fuel Pump Failure
  • Description/Symptoms: Difficulty starting, rough idling, reduced engine performance, and potential fuel smell.
  • Solution: Replacement of the high-pressure fuel pump.
  • Estimated Cost to Fix: $800 - $1500+
  • Recalls: None Found

Transmission

9G-TRONIC 9-Speed Automatic

• Rough Shifting/Hesitation
  • Description/Symptoms: Jerky or delayed shifts, especially between lower gears. Hesitation when accelerating.
  • Solution: Software update, transmission fluid flush, or valve body replacement in severe cases.
  • Estimated Cost to Fix: $200 - $300 (software update/fluid flush), $1500 - $3000+ (valve body replacement)
  • Recalls: None Found

Suspension

• Air Suspension Issues (If Equipped)
  • Description/Symptoms: Vehicle sagging, uneven ride height, compressor failure, warning lights.
  • Solution: Replacing the air struts, air compressor, or related sensors.
  • Estimated Cost to Fix: $1000 - $3000+ per strut, $800 - $1500+ for the compressor
  • Recalls: None Found

Electrical

• MBUX Infotainment System Glitches
  • Description/Symptoms: System freezing, unresponsive touchscreen, Bluetooth connectivity problems, navigation errors, random reboots.
  • Solution: Software updates, system resets, or replacement of the MBUX unit.
  • Estimated Cost to Fix: $0 (software updates), $100 - $300 (system resets), $1500 - $3000+ (unit replacement)
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Vehicle battery draining quickly, especially when parked for extended periods. Difficulties starting the vehicle.
  • Solution: Diagnosing the source of the parasitic drain (e.g., faulty module, aftermarket accessories) and repairing/replacing the component.
  • Estimated Cost to Fix: $100 - $500+ depending on the complexity of the issue
  • Recalls: None Found
• Sensor Malfunctions (Parking Sensors, Blind Spot Monitoring)
  • Description/Symptoms: False alarms, system not functioning, warning lights.
  • Solution: Replacing the faulty sensor.
  • Estimated Cost to Fix: $200 - $500+ per sensor
  • Recalls: None Found

Exterior

• Sunroof Issues
  • Description/Symptoms: Sunroof sticking, difficulty opening or closing, excessive noise, water leaks.
  • Solution: Cleaning and lubricating the tracks, repairing the motor, or replacing the entire assembly.
  • Estimated Cost to Fix: $100 - $300 (cleaning/lubrication), $500 - $1500+ (motor/assembly replacement)
  • Recalls: None Found
• Tail Light Issues
  • Description/Symptoms: Tail light failure, dim lighting.
  • Solution: Replacing the faulty tail light.
  • Estimated Cost to Fix: $300 - $500+
  • Recalls: None Found

Interior

• Dashboard Creaks and Rattles
  • Description/Symptoms: Annoying noises coming from the dashboard, especially on uneven roads.
  • Solution: Tightening fasteners, adding sound-dampening material.
  • Estimated Cost to Fix: $100 - $400+
  • Recalls: None Found
• Seat Motor Malfunctions
  • Description/Symptoms: Seat not adjusting properly, motor noise, seat stuck in one position.
  • Solution: Replacing the seat motor.
  • Estimated Cost to Fix: $300 - $800+ per motor
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz GLE350, while luxurious and technologically advanced, has some common issues that potential buyers should be aware of. Engine oil leaks and high-pressure fuel pump failures on the 2.0L engine, and rough shifting of the 9-speed transmission are potential mechanical concerns. The MBUX system and electrical problems can be frustrating. Suspension and sunroof issues may also arise. Repairs can be costly, so a pre-purchase inspection by a qualified mechanic is recommended. The issues range from minor inconveniences to more severe problems that could lead to significant repair bills.