2020 Mercedes-Benz MBO 1018

The 2020 Mercedes-Benz Metris, known internally as the MBO 1018, is a versatile mid-size van often used for commercial and passenger transport. Engine options include a 2.0-liter turbocharged inline-4 gasoline engine producing around 208 horsepower and 258 lb-ft of torque. This engine is paired with a 7G-TRONIC 7-speed automatic transmission. Owners generally appreciate the Metris’s maneuverability, fuel efficiency (relative to larger vans), and cargo capacity. Common complaints revolve around the van’s somewhat basic interior compared to other Mercedes-Benz models, its ride quality, and potential reliability issues.

Engine

2.0L Turbocharged Inline-4

• Faulty High Pressure Fuel Pump
  • Description/Symptoms: Engine stalls or refuses to start, fuel smell, engine misfires.
  • Solution: Replace the high pressure fuel pump.
  • Estimated Cost to Fix: $800 - $1500+
  • Recalls: None Found
• Camshaft Adjuster Solenoid Failure
  • Description/Symptoms: Rough idle, check engine light, decreased engine performance.
  • Solution: Replace the faulty camshaft adjuster solenoid.
  • Estimated Cost to Fix: $300 - $500+
  • Recalls: None Found

Transmission

7G-TRONIC 7-Speed Automatic

• Rough or Delayed Shifting
  • Description/Symptoms: Noticeable hard shifts between gears, delays in shifting, transmission slipping, and potentially a check engine light.
  • Solution: In some cases, a software update may resolve the issue. More severe cases may require valve body replacement or complete transmission overhaul.
  • Estimated Cost to Fix: $200 (software update) - $4000+ (transmission overhaul)
  • Recalls: None Found
• Torque Converter Issues
  • Description/Symptoms: Shuddering or vibrations at low speeds, especially during acceleration.
  • Solution: Replacement of the torque converter.
  • Estimated Cost to Fix: $1500 - $3000+
  • Recalls: None Found

Electrical

• Sliding Door Malfunctions
  • Description/Symptoms: Sliding doors not opening or closing properly, getting stuck, or displaying error messages.
  • Solution: Inspect and repair or replace the sliding door motor, wiring harness, or control module.
  • Estimated Cost to Fix: $300 - $1000+ depending on the component.
  • Recalls: None Found
• Battery Drain
  • Description/Symptoms: Vehicle battery draining quickly, requiring frequent jumps or replacement.
  • Solution: Diagnose and repair the source of the parasitic draw, which could be a faulty module, improperly installed aftermarket accessories, or a failing component.
  • Estimated Cost to Fix: $100 - $500+ depending on the cause.
  • Recalls: None Found

Interior

• Rattling Noises
  • Description/Symptoms: Various rattling noises emanating from the dashboard, door panels, or cargo area.
  • Solution: Identify and secure the source of the rattling, which may involve tightening fasteners, adding padding, or replacing worn clips.
  • Estimated Cost to Fix: $50 - $300+ depending on the source and labor involved.
  • Recalls: None Found
• Malfunctioning Infotainment System
  • Description/Symptoms: Infotainment screen freezing, crashing, or displaying error messages. Connectivity issues with Bluetooth or Apple CarPlay/Android Auto.
  • Solution: Software updates may resolve some issues. In other cases, the infotainment unit may need to be replaced.
  • Estimated Cost to Fix: $100 (Software Update) - $1500+ (Replacement)
  • Recalls: None Found

Exterior

• Side Mirror Issues
  • Description/Symptoms: Side mirrors not adjusting correctly, failing to fold in/out, or exhibiting issues with the integrated turn signals.
  • Solution: Replacing the entire side mirror assembly.
  • Estimated Cost to Fix: $300-$700+ per mirror.
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz Metris can suffer from a range of issues, from engine and transmission problems to electrical and interior annoyances. While some issues, like rattling noises, are relatively minor, others like the high pressure fuel pump and transmission problems can be costly to repair. The sliding door and infotainment issues are also fairly common. Potential buyers should be aware of these common issues and factor them into their purchasing decision, especially when considering used models with higher mileage. Overall, the severity of the issues ranges from minor inconveniences to potentially major repairs, with repair costs varying widely depending on the problem.