2020 Mercedes-Benz MBO 1218

The 2020 Mercedes-Benz Metris (MBO 1218) is a versatile and practical van known for its maneuverability and cargo capacity, making it a popular choice for small businesses and families. Engine options for the 2020 Metris include a 2.0L Turbocharged Inline-4 engine, producing 208 horsepower and 258 lb-ft of torque, paired with a 7G-TRONIC PLUS 7-speed automatic transmission. Owners often praise its car-like driving experience and fuel efficiency, while some common dislikes include the relatively basic interior features and limited customization options compared to other vans.

Engine

2.0L Turbocharged Inline-4

• Cylinder Head Cracking
  • Description/Symptoms: Coolant Leaks and Overheating caused by cylinder head cracking.
  • Solution: Replace the cylinder head.
  • Estimated Cost to Fix: $3,000 - $5,000+
  • Recalls: None Found
• High Pressure Fuel Pump Failure
  • Description/Symptoms: Engine hesitation, stalling, rough idling, or failure to start. This is typically accompanied by a check engine light.
  • Solution: Replace the high pressure fuel pump.
  • Estimated Cost to Fix: $1,200 - $2,000+
  • Recalls: None Found

Transmission

7G-TRONIC PLUS 7-Speed Automatic

• Rough or Delayed Shifting
  • Description/Symptoms: Jerky or hesitant gear changes, especially when shifting between lower gears. Can also exhibit hard shifting or a “clunking” noise.
  • Solution: Software updates or transmission valve body replacement, or full transmission replacement
  • Estimated Cost to Fix: $300 (software update) - $4,000+ (transmission replacement)
  • Recalls: None Found
• Torque Converter Failure
  • Description/Symptoms: Shuddering or vibration at low speeds, especially when accelerating from a stop. Can also cause stalling or poor fuel economy.
  • Solution: Torque converter replacement.
  • Estimated Cost to Fix: $1,500 - $3,000+
  • Recalls: None Found

Suspension

• Rear Suspension Sagging
  • Description/Symptoms: Rear end of the van sitting lower than normal, especially when loaded. Can cause a bouncy ride and reduced handling.
  • Solution: Replace rear shocks or springs (depending on cause).
  • Estimated Cost to Fix: $500 - $1,500+
  • Recalls: None Found

Electrical

• Faulty Sliding Door Actuator
  • Description/Symptoms: Sliding door failing to open or close properly, or making unusual noises during operation.
  • Solution: Replace the sliding door actuator.
  • Estimated Cost to Fix: $500 - $1,000+
  • Recalls: None Found
• Malfunctioning Door Lock Actuators
  • Description/Symptoms: Doors failing to lock or unlock using the key fob or interior controls.
  • Solution: Replace the faulty door lock actuator(s).
  • Estimated Cost to Fix: $200 - $500 per door
  • Recalls: None Found

Interior

• HVAC Blower Motor Failure
  • Description/Symptoms: Blower motor failing to operate, resulting in no airflow from the vents.
  • Solution: Replace the HVAC blower motor.
  • Estimated Cost to Fix: $300 - $700
  • Recalls: None Found
• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment screen freezing, becoming unresponsive, or crashing randomly.
  • Solution: Software update or infotainment system replacement.
  • Estimated Cost to Fix: $0 (software update) - $1,500+ (system replacement)
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz Metris can be a dependable vehicle, but owners have reported issues varying in severity and cost. Engine and transmission problems, particularly with the cylinder head and transmission shifting, can lead to expensive repairs. Electrical issues, such as the sliding door and door lock actuators, are also common and can be inconvenient. While the Metris offers practicality and driving comfort, prospective buyers should be aware of these potential problems and consider a pre-purchase inspection. The severity of issues ranges from minor inconveniences to major mechanical failures, with repair costs potentially reaching several thousand dollars.