2020 Mercedes-Benz Metris

The 2020 Mercedes-Benz Metris is a mid-size van offered in both passenger and cargo configurations, known for its maneuverability, fuel efficiency relative to larger vans, and Mercedes-Benz build quality. The Metris is powered by a 2.0-liter turbocharged four-cylinder engine producing 208 horsepower and 258 lb-ft of torque. It is paired with a 7G-TRONIC 7-speed automatic transmission. Owners often praise the Metris for its compact size and ease of parking, as well as its comfortable ride and practical cargo capacity. Common complaints include higher maintenance costs compared to domestic vans, some concerns about reliability, and a somewhat utilitarian interior.

Engine

2.0L Turbocharged Inline-4 (M274)

• Oil Leaks from Valve Cover Gasket
  • Description/Symptoms: Oil leaking from the valve cover, causing a burning smell and potential oil loss. Visible oil residue around the valve cover.
  • Solution: Replacement of the valve cover gasket.
  • Estimated Cost to Fix: $200 - $400+
  • Recalls: None Found
• High-Pressure Fuel Pump Failure
  • Description/Symptoms: Difficulty starting, rough idling, reduced engine power, fuel smell. Diagnostic trouble codes (DTCs) related to fuel pressure.
  • Solution: Replacement of the high-pressure fuel pump.
  • Estimated Cost to Fix: $800 - $1500+
  • Recalls: None Found
• Camshaft Adjuster Solenoid Issues
  • Description/Symptoms: Engine running rough, check engine light illuminated, diagnostic trouble codes (DTCs) related to camshaft timing.
  • Solution: Replacement of the affected camshaft adjuster solenoid.
  • Estimated Cost to Fix: $300 - $600+
  • Recalls: None Found

Transmission

7G-TRONIC 7-Speed Automatic (722.9)

• Rough Shifting/Hesitation
  • Description/Symptoms: Harsh or delayed shifts between gears, particularly when cold. Hesitation during acceleration.
  • Solution: Software update to the transmission control module (TCM). In some cases, valve body replacement.
  • Estimated Cost to Fix: $150 (software update), $1500 - $3000+ (valve body replacement)
  • Recalls: None Found
• Torque Converter Failure
  • Description/Symptoms: Shuddering or vibrations, especially at lower speeds. Stalling or difficulty engaging gears. Transmission slipping.
  • Solution: Replacement of the torque converter.
  • Estimated Cost to Fix: $2000 - $4000+
  • Recalls: None Found

Suspension

• Rear Suspension Sagging
  • Description/Symptoms: The rear of the van sits lower than the front, especially when loaded. Reduced ride quality and potential for bottoming out.
  • Solution: Replacement of rear springs and/or shocks.
  • Estimated Cost to Fix: $500 - $1000+
  • Recalls: None Found
• Front Strut Mount Noise
  • Description/Symptoms: Squeaking or clunking noise coming from the front suspension when driving over bumps or turning.
  • Solution: Replacement of the front strut mounts.
  • Estimated Cost to Fix: $300 - $600+
  • Recalls: None Found

Electrical

• Sliding Door Malfunctions (Power Sliding Door Option)
  • Description/Symptoms: Power sliding door fails to open or close properly. Door gets stuck. Error messages on the instrument cluster.
  • Solution: Inspection and repair or replacement of the sliding door motor, wiring harness, or control module.
  • Estimated Cost to Fix: $300 - $1500+
  • Recalls: None Found
• Battery Drain Issues
  • Description/Symptoms: The battery drains quickly, especially when the van is not driven for a few days. Difficulty starting the engine.
  • Solution: Diagnosis and repair of parasitic drain. Common culprits include faulty modules or aftermarket accessories.
  • Estimated Cost to Fix: $100 - $500+ (diagnosis), varies depending on the repair.
  • Recalls: None Found
• Sensor Failures (e.g., Oxygen Sensors, Crankshaft Position Sensor)
  • Description/Symptoms: Check engine light, poor engine performance, reduced fuel economy. Diagnostic trouble codes indicating a specific sensor failure.
  • Solution: Replacement of the faulty sensor.
  • Estimated Cost to Fix: $200 - $500+ per sensor
  • Recalls: None Found

Exterior

• Sliding Door Latch Issues
  • Description/Symptoms: Sliding door hard to close or open, latch not properly engaging, door ajar light staying on.
  • Solution: Adjustment, lubrication, or replacement of the sliding door latch mechanism.
  • Estimated Cost to Fix: $100 - $400+
  • Recalls: None Found

Interior

• HVAC Blower Motor Failure
  • Description/Symptoms: No air blowing from the vents, or intermittent airflow. Noise from the blower motor area.
  • Solution: Replacement of the HVAC blower motor.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found
• Infotainment System Glitches
  • Description/Symptoms: System freezes, touchscreen unresponsive, Bluetooth connectivity issues.
  • Solution: Software update or replacement of the infotainment system.
  • Estimated Cost to Fix: $100 - $300 (Software Update), $500-$2000+ (Replacement)
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz Metris presents a mix of common issues. The engine and transmission categories show the most concerns, including oil leaks, fuel pump failures, and rough shifting. The suspension and electrical systems also show problems that can be costly to address, such as sagging rear suspension and malfunctioning power doors. While not all Metris vans will experience these problems, potential buyers should be aware of these potential issues and budget for maintenance and repairs accordingly. The severity and cost of these issues range from minor inconveniences to significant expenses, potentially impacting the overall ownership experience.