2020 Mercedes-Benz Metris

Introduction:

The 2020 Mercedes-Benz Metris is a spacious and versatile van offered with a single engine and transmission option. It boasts a 2.0L inline-4 turbocharged engine producing 208 horsepower and 258 lb-ft of torque, paired with a 9-speed automatic transmission. The Metris receives praise for its comfortable interior, ample cargo space, and advanced safety features. However, it has also been criticized for its high price and some issues with reliability.

Engine

2.0L Inline-4 Turbocharged

• Timing Chain Tensioner Failure:
  • Description/Symptoms: Rattling or ticking noise from the engine, poor performance, engine misfires
  • Solution: Replace the timing chain tensioner
  • Estimated Cost to Fix: $1,200 - $1,800+
  • Recalls: None Found
• Turbocharger Failure:
  • Description/Symptoms: Loss of power, black smoke from the exhaust, whining or whistling noise from the engine
  • Solution: Replace the turbocharger
  • Estimated Cost to Fix: $2,500 - $3,500+
  • Recalls: None Found
• Fuel Injector Failure:
  • Description/Symptoms: Rough idling, poor fuel economy, engine misfires
  • Solution: Replace the fuel injector(s)
  • Estimated Cost to Fix: $400 - $600+ per injector
  • Recalls: None Found

Transmission

9-Speed Automatic

• Shifting Issues:
  • Description/Symptoms: Hesitation or jerking during gear changes, slipping, failure to engage gears
  • Solution: Update the transmission software, replace the transmission control module, or rebuild the transmission
  • Estimated Cost to Fix: $500 - $3,000+
  • Recalls: None Found

Suspension

• Front Suspension Strut Failure:
  • Description/Symptoms: Clunking or rattling noise over bumps, uneven tire wear, poor handling
  • Solution: Replace the front suspension strut(s)
  • Estimated Cost to Fix: $500 - $900+ per strut
  • Recalls: None Found
• Rear Leaf Spring Failure:
  • Description/Symptoms: Sagging rear end, difficulty handling loads, broken leaf springs
  • Solution: Replace the rear leaf springs
  • Estimated Cost to Fix: $600 - $1,200+
  • Recalls: None Found

Electrical

• Electrical Shorts:
  • Description/Symptoms: Blown fuses, flickering lights, intermittent electrical failures
  • Solution: Diagnose and repair the electrical short
  • Estimated Cost to Fix: $300 - $1,000+ depending on the location of the short
  • Recalls: None Found
• Battery Drain:
  • Description/Symptoms: Battery goes dead after sitting for extended periods, difficulty starting the vehicle
  • Solution: Diagnose and repair the electrical drain
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found

Exterior

• Body Panels Rusting:
  • Description/Symptoms: Corrosion on the body panels, especially around wheel wells and lower sections
  • Solution: Repair or replace the affected body panels
  • Estimated Cost to Fix: $500 - $2,000+
  • Recalls: None Found
• Door Locks Failing:
  • Description/Symptoms: Doors lock or unlock intermittently, difficulty opening or closing doors
  • Solution: Replace the door lock actuators or door lock control modules
  • Estimated Cost to Fix: $300 - $700+ per door
  • Recalls: None Found

Interior

• Climate Control Issues:
  • Description/Symptoms: A/C not blowing cold, heater not working, air vents not directing air properly
  • Solution: Replace the A/C compressor, heater core, or blend door actuator
  • Estimated Cost to Fix: $500 - $1,500+
  • Recalls: None Found
• Radio Glitching:
  • Description/Symptoms: Intermittent radio operation, loss of audio, screen freezing
  • Solution: Update the radio software or replace the radio unit
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found
• Seat Adjustment Failure:
  • Description/Symptoms: Inability to adjust the seat position electronically
  • Solution: Replace the seat motors or control module
  • Estimated Cost to Fix: $400 - $800+
  • Recalls: None Found

Summary:

Overall, the 2020 Mercedes-Benz Metris has a mixed reliability record. While some owners report problem-free ownership, others have experienced significant issues with the engine, transmission, and electrical systems. The severity and cost of the issues can vary depending on the specific problem encountered. It’s important to note that these issues are not universal and may not affect all Metris vehicles.