2020 Mercedes-Benz Sprinter

The 2020 Mercedes-Benz Sprinter is a versatile van used for various purposes, including commercial transport, camper conversions, and passenger transport. The standard engine is a 2.0-liter turbocharged inline-4, producing around 188 horsepower and 258 lb-ft of torque. Other engine options include a 3.0-liter turbo-diesel V6 that produces 188 horsepower and 325 lb-ft of torque. Both engines are typically paired with a 9-speed automatic transmission. People appreciate the Sprinter’s spacious cargo area, customizable configurations, and relatively comfortable ride for a commercial van. Common complaints often revolve around its higher price point, some reliability concerns, and the cost of maintenance and repairs.

Engine

2.0L Turbocharged Inline-4

• Oil Leaks
  • Description/Symptoms: Oil leaks may occur from the valve cover gasket or the oil pan gasket. Symptoms include visible oil leaks, a burning oil smell, and low oil levels.
  • Solution: Replace the faulty gasket(s).
  • Estimated Cost to Fix: $150 - $500+
  • Recalls: None Found
• Check Engine Light - Various Causes
  • Description/Symptoms: Check engine light illumination can be caused by a multitude of issues, including sensor failures, vacuum leaks, or issues with the fuel system.
  • Solution: Diagnose the specific code(s) triggering the light and address the underlying issue.
  • Estimated Cost to Fix: Varies greatly depending on the cause.
  • Recalls: None Found

3.0L Turbo-Diesel V6

• Diesel Particulate Filter (DPF) Issues
  • Description/Symptoms: The DPF can become clogged, especially with frequent short trips. Symptoms include reduced engine performance, increased fuel consumption, and a DPF warning light.
  • Solution: Attempt a forced regeneration of the DPF. If that doesn’t work, the DPF may need to be cleaned or replaced.
  • Estimated Cost to Fix: $300 - $2000+
  • Recalls: None Found
• AdBlue (Diesel Exhaust Fluid) System Problems
  • Description/Symptoms: Issues with the AdBlue system can lead to warning lights, limp mode, and potential failure to start. Common problems include faulty sensors, DEF leaks, or a malfunctioning DEF injector.
  • Solution: Diagnose and repair the specific issue, such as replacing the sensor, repairing leaks, or replacing the injector.
  • Estimated Cost to Fix: $200 - $1500+
  • Recalls: None Found

Transmission

9-Speed Automatic

• Rough Shifting/Hesitation
  • Description/Symptoms: Some owners report rough shifting, particularly between certain gears, or hesitation when accelerating. This can be caused by software issues or valve body issues.
  • Solution: A software update from the dealer may resolve some shifting issues. Valve body repairs or replacements may be necessary in more severe cases.
  • Estimated Cost to Fix: $100 - $300 for software update, $500 - $2000+ for valve body work.
  • Recalls: None Found
• Transmission Slippage
  • Description/Symptoms: Transmission slips, especially when accelerating or under load.
  • Solution: Typically requires a transmission rebuild or replacement.
  • Estimated Cost to Fix: $3000 - $7000+
  • Recalls: None Found

Suspension

• Rear Suspension Sag (Especially with Conversions)
  • Description/Symptoms: Sprinters converted to camper vans or used for heavy cargo transport can experience rear suspension sag. This can affect handling and ride quality.
  • Solution: Install upgraded rear springs, air suspension, or helper springs to compensate for the increased weight.
  • Estimated Cost to Fix: $500 - $3000+
  • Recalls: None Found

Electrical

• Sensor Failures
  • Description/Symptoms: Various sensors, such as O2 sensors, ABS sensors, and crankshaft position sensors, may fail, leading to warning lights and performance issues.
  • Solution: Replace the faulty sensor.
  • Estimated Cost to Fix: $100 - $500+ per sensor.
  • Recalls: None Found
• Battery Drain Issues
  • Description/Symptoms: Some owners have reported issues with the battery draining quickly, especially if the van sits for extended periods or has aftermarket accessories installed.
  • Solution: Investigate potential parasitic draws, ensure the battery is in good condition, and consider using a battery maintainer when the van is not in use.
  • Estimated Cost to Fix: $100 - $300+ for battery replacement, Varies for parasitic draw diagnosis and repair
  • Recalls: None Found
• Connectivity Issues with MBUX System
  • Description/Symptoms: Problems connecting to the internet or using navigation features of the MBUX system.
  • Solution: Software updates or hardware replacement.
  • Estimated Cost to Fix: $0 - $1000+
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Difficulty opening or closing the sliding door, due to misaligned tracks, worn rollers, or damaged latches.
  • Solution: Adjust the tracks, replace the rollers, or repair/replace the latch mechanism.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Interior

• MBUX System Glitches
  • Description/Symptoms: The MBUX infotainment system can experience glitches, freezing, or connectivity issues.
  • Solution: Software updates from the dealer can sometimes resolve these issues.
  • Estimated Cost to Fix: $0 - $300+
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz Sprinter can be prone to a range of issues, from relatively minor sensor failures to more significant problems with the engine, transmission, and electrical systems. The diesel engine in particular can suffer from DPF and AdBlue system issues, which can be costly to repair. Transmission problems can also be expensive. While some issues may be covered by warranty, owners should be prepared for potentially high repair costs, especially for vehicles with higher mileage or those used for heavy-duty applications. The severity of these issues ranges from minor inconveniences to significant mechanical failures that can impact the vehicle’s reliability and usability.