2020 Mercedes-Benz Viaggio 1050

The 2020 Mercedes-Benz Metris, known as the Viaggio 1050 in some markets, is a versatile mid-size van designed for both commercial and personal use. It’s powered by a 2.0-liter turbocharged four-cylinder engine producing around 208 horsepower and 258 lb-ft of torque. A 7-speed automatic transmission (7G-TRONIC PLUS) is standard. People generally appreciate the Metris/Viaggio for its maneuverability, cargo capacity, and Mercedes-Benz build quality. However, some dislike its relatively basic interior compared to Mercedes-Benz passenger cars and potential for higher maintenance costs.

Engine

2.0L Turbocharged Four-Cylinder (M274)

• High-Pressure Fuel Pump Failure
  • Description/Symptoms: Engine misfires, rough idle, extended cranking, and potential for a no-start condition. Diagnostic trouble codes (DTCs) related to fuel pressure may be present.
  • Solution: Replacement of the high-pressure fuel pump.
  • Estimated Cost to Fix: $800 - $1500+
  • Recalls: None Found
• Camshaft Adjuster Solenoid Issues
  • Description/Symptoms: Engine may run rough, experience a loss of power, or display a check engine light. Common diagnostic codes point to camshaft position sensor issues.
  • Solution: Replacement of the affected camshaft adjuster solenoid(s).
  • Estimated Cost to Fix: $300 - $800+
  • Recalls: None Found

Transmission

7G-TRONIC PLUS (722.9)

• Torque Converter Issues
  • Description/Symptoms: Shuddering or vibrations during acceleration, especially at lower speeds. Can lead to harsh shifting and eventual transmission failure.
  • Solution: Replacement of the torque converter. In some cases, a transmission rebuild might be necessary if the issue has caused further damage.
  • Estimated Cost to Fix: $1500 - $4000+
  • Recalls: None Found
• Valve Body Problems
  • Description/Symptoms: Harsh or delayed shifting, slipping between gears, or failure to shift. Can also trigger transmission fault codes.
  • Solution: Valve body replacement or overhaul.
  • Estimated Cost to Fix: $1000 - $2500+
  • Recalls: None Found

Suspension

• Rear Shock Absorber Leaks
  • Description/Symptoms: Reduced ride quality, excessive bouncing, clunking noises from the rear suspension, and visible fluid leaks on the shock absorbers.
  • Solution: Replacement of the rear shock absorbers.
  • Estimated Cost to Fix: $300 - $700+ (for a pair)
  • Recalls: None Found

Electrical

• Sliding Door Actuator Malfunctions
  • Description/Symptoms: The power sliding doors may fail to open or close properly, get stuck, or make unusual noises.
  • Solution: Replacement of the sliding door actuator.
  • Estimated Cost to Fix: $500 - $1200+ (per door)
  • Recalls: None Found
• Backup Camera Failure
  • Description/Symptoms: Backup camera displays a blank screen, distorted image, or fails to activate when the vehicle is in reverse.
  • Solution: Diagnosis to determine the cause (camera module, wiring, or head unit). Repair or replacement of the faulty component.
  • Estimated Cost to Fix: $200 - $800+ depending on the component replaced
  • Recalls: None Found

Exterior

• Sliding Door Track Corrosion
  • Description/Symptoms: Difficulty opening or closing the sliding doors, sticking, grinding noises.
  • Solution: Cleaning, lubrication, and potential replacement of corroded track components.
  • Estimated Cost to Fix: $100 - $500+
  • Recalls: None Found

Interior

• Climate Control Fan Motor Issues
  • Description/Symptoms: The blower motor for the climate control system may become noisy, stop working, or only operate at certain speeds.
  • Solution: Replacement of the blower motor or blower motor resistor.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found

Summary

The 2020 Mercedes-Benz Metris/Viaggio 1050, while generally a reliable vehicle, has some reported issues. The most concerning are the potential problems with the high-pressure fuel pump and the 7G-TRONIC PLUS transmission, which can be costly to repair. Other issues, such as those relating to the sliding doors and suspension, are less severe but still worth noting. Prospective buyers should be aware of these potential problems and consider a thorough inspection before purchasing. Overall, while there are some potential severe and costly issues such as engine issues and transmission issues, most of the smaller issues are of minor concern to most owners.