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2020 Ram 2500

2020 Ram 2500

Overview

The 2020 Ram 2500 is a heavy-duty pickup truck known for its robust build and capability. Reliability data for this model year indicates a generally strong performance, particularly concerning its powertrain options. While most owners report satisfaction, like any vehicle, there are specific areas where minor issues have been noted. This analysis focuses on documented technical problems beyond routine maintenance, providing insights into potential concerns for owners and prospective buyers. The focus is on components that have shown a higher-than-average propensity for failure or require specific attention.


Engine

6.4L HEMI V8

No widespread issues reported.

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

6.7L Cummins Turbo Diesel

DEF (Diesel Exhaust Fluid) System Issues

  • Symptoms: Check Engine Light, reduced engine power, DEF quality warnings.
  • Solution: Cleaning or replacement of DEF tank, pump, or sensors. Software updates may also be required.
  • Cost: $300 - $1200

Turbocharger Lag/Performance

  • Symptoms: Delayed acceleration, reduced power under load, whistling noises.
  • Solution: Inspection and potential cleaning or replacement of turbocharger components. Check for leaks in intake and exhaust systems.
  • Cost: $1000 - $2500

Transmission

6-Speed Automatic (68RFE)

No widespread issues reported.

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

8-Speed Automatic (8HP75)

Harsh Shifting/Hesitation

  • Symptoms: Jerky gear changes, delayed engagement, occasional shuddering.
  • Solution: Transmission fluid flush and filter replacement, software recalibration, or potential internal component inspection.
  • Cost: $250 - $700

Suspension

Standard Suspension

No widespread issues reported.

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Auto-Level Rear Air Suspension

Air Compressor Failure

  • Symptoms: Vehicle sagging, loss of self-leveling function, compressor not engaging.
  • Solution: Replacement of the air suspension compressor unit.
  • Cost: $500 - $1000

Air Spring Leaks

  • Symptoms: Gradual or sudden vehicle sag, uneven ride height.
  • Solution: Inspection and repair or replacement of leaking air springs.
  • Cost: $300 - $800

Electrical

General Electrical System

Infotainment System Glitches

  • Symptoms: Screen freezing, unresponsiveness, Bluetooth connectivity issues.
  • Solution: Software updates, system resets, or potential head unit replacement.
  • Cost: $100 - $800

Trailer Brake Controller Malfunctions

  • Symptoms: Trailer brakes not engaging or inconsistent braking, error messages.
  • Solution: Inspection of wiring harness, controller module, and fuse checks. Potential replacement of the controller.
  • Cost: $150 - $400

Exterior

General Exterior

No widespread issues reported.

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Interior

General Interior

No widespread issues reported.

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Summary Verdict

The 2020 Ram 2500 demonstrates solid reliability, especially with its gasoline HEMI V8 engine and standard transmissions. The Cummins diesel engine, while powerful, has a few documented issues primarily related to its emissions control system (DEF) and turbocharger performance, which can incur moderate repair costs. The optional auto-leveling air suspension is a convenience feature that, when it fails, can lead to significant repair expenses. Electrical gremlins, particularly with the infotainment system and trailer brake controller, are present but generally manageable with software updates or component replacement. Overall, the Ram 2500 is a dependable heavy-duty truck, with most potential issues concentrated in its more complex optional systems.

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