2020 Ram ProMaster 3500
2020 Ram ProMaster 3500
Overview
The 2020 Ram ProMaster 3500 is a popular choice for commercial use, valued for its cargo capacity and maneuverability. Reliability data for this model year indicates a generally robust performance, particularly in its powertrain. While most owners report satisfaction, some specific areas have seen minor attention. This analysis focuses on documented technical issues beyond routine maintenance, providing insights into potential concerns for fleet managers and individual owners. The ProMaster 3500’s design prioritizes utility, and its reliability record largely supports its reputation as a dependable work vehicle, though vigilance in certain systems is advised.
Engine
3.6L Pentastar V6
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
62TE 6-Speed Automatic
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Body Control Module (BCM)
Intermittent Electrical Gremlins
- Symptoms: Random warning lights, non-functional accessories (e.g., power windows, locks), or issues with infotainment system responsiveness.
- Solution: Diagnosis and potential reprogramming or replacement of the Body Control Module.
- Cost: $400 - $900
Alternator
Premature Failure
- Symptoms: Battery warning light illumination, dimming headlights, difficulty starting the engine, or complete loss of electrical power.
- Solution: Replacement of the alternator.
- Cost: $500 - $800
Exterior
Body Panels
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Sliding Door Mechanism
Sticking or Difficult Operation
- Symptoms: Sliding door may be difficult to open or close, or may stick intermittently.
- Solution: Lubrication of tracks and rollers, adjustment of door alignment, or replacement of worn components.
- Cost: $150 - $350
Interior
Upholstery and Trim
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
HVAC System
Blower Motor Failure
- Symptoms: No airflow from vents, or intermittent airflow that varies in speed.
- Solution: Replacement of the HVAC blower motor or resistor.
- Cost: $300 - $600
Summary Verdict
The 2020 Ram ProMaster 3500 demonstrates solid reliability, especially concerning its core powertrain components. The 3.6L Pentastar V6 engine and 6-speed automatic transmission are generally trouble-free. Areas that have seen some reports of issues include the electrical system, with occasional problems related to the Body Control Module and alternator failures. The exterior sliding door mechanism can sometimes become stiff, requiring maintenance. Interior components like the HVAC blower motor are also noted as potential points of failure. Overall, the ProMaster 3500 is a dependable commercial vehicle, but owners should be aware of potential electrical and HVAC system concerns, which are manageable with timely diagnosis and repair.