2020 Ram ProMaster City
2020 Ram ProMaster City
Overview
The 2020 Ram ProMaster City is a compact cargo van designed for urban commercial use, prioritizing maneuverability and cargo capacity. It is known for its practical design and relatively straightforward mechanicals. Reliability data suggests a generally solid performance for its class, with most reported issues being minor or specific to certain components rather than widespread systemic failures. Owners often praise its fuel efficiency and ease of driving in congested city environments. However, like any vehicle, it has seen some isolated reports of issues that warrant attention for potential buyers or current owners.
Engine
2.4L Tigershark MultiAir 2 (I4)
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
948TE 9-Speed Automatic
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Infotainment System
Infotainment Glitches
- Symptoms: Occasional freezing, unresponsiveness, or Bluetooth connectivity issues.
- Solution: Software updates, system resets, or potential replacement of the head unit.
- Cost: $100 - $1500
Battery
Premature Battery Failure
- Symptoms: Difficulty starting, electrical system malfunctions.
- Solution: Battery replacement.
- Cost: $150 - $300
Exterior
Body Panels
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Doors and Latches
Sliding Door Sticking
- Symptoms: Difficulty opening or closing the sliding side door.
- Solution: Lubrication of tracks and rollers, adjustment of latches, or replacement of worn components.
- Cost: $50 - $250
Interior
Seating and Upholstery
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
HVAC System
HVAC Blower Motor Failure
- Symptoms: No airflow from vents, or intermittent fan operation.
- Solution: Replacement of the blower motor or resistor.
- Cost: $150 - $400
Summary Verdict
The 2020 Ram ProMaster City demonstrates a good overall reliability record for its segment. The powertrain, consisting of the 2.4L Tigershark engine and 9-speed automatic transmission, appears robust with no significant widespread issues reported. Similarly, the suspension and body components are generally durable. The most commonly cited areas for potential concern involve the infotainment system, with occasional glitches, and the possibility of premature battery failure or sticking sliding doors. These issues are typically manageable and do not indicate systemic flaws. For commercial users, the ProMaster City offers a dependable platform with a few minor points to monitor for optimal long-term operation.