2020 Rolls-Royce Phantom

The 2020 Rolls-Royce Phantom is the pinnacle of luxury automobiles, featuring a handcrafted interior, opulent materials, and a powerful engine. It’s powered by a 6.75-liter twin-turbocharged V12 engine producing 563 horsepower and 664 lb-ft of torque, paired with an 8-speed automatic transmission. Owners generally praise the Phantom for its unparalleled ride quality, whisper-quiet cabin, and bespoke customization options. However, some criticisms include its considerable size, which can make it challenging to maneuver in urban environments, and its high price point which makes it inaccessible to most buyers.

Body Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The central infotainment screen occasionally freezes, becomes unresponsive, or crashes, requiring a system restart. This can affect navigation, media playback, and other vehicle functions.
  • Solution: Software update to the infotainment system. In some cases, replacement of the head unit may be required if the issue persists.
  • Estimated Cost to Fix: $200 - $2000+ depending on the solution.
  • Recalls: None Found
• Door Closing Assist Malfunction
  • Description/Symptoms: The automatic door closing system may fail to properly latch the doors, resulting in a warning message and requiring manual closure.
  • Solution: Inspection and potential replacement of the door actuator or associated sensors. Recalibration of the system.
  • Estimated Cost to Fix: $500 - $1500+
  • Recalls: None Found

Interior

• Sticking Navigation Screen
  • Description/Symptoms: Navigation screen is often slow and unresponsive, and has the tendency to stick when sliding the screen back and forth.
  • Solution: Screen replacement.
  • Estimated Cost to Fix: $500 - $1000
  • Recalls: None Found
• Audio System Amplifier Failure
  • Description/Symptoms: Loss of sound from one or more speakers, distorted audio, or complete failure of the audio system.
  • Solution: Diagnosis of the amplifier, replacement of the faulty unit, or repair of wiring connections.
  • Estimated Cost to Fix: $800 - $3000+
  • Recalls: None Found

Engine

6.75L Twin-Turbocharged V12

• Fuel Injector Issues
  • Description/Symptoms: Rough idling, misfires, decreased fuel economy, and potential engine damage.
  • Solution: Replacement of the faulty fuel injectors.
  • Estimated Cost to Fix: $2000 - $5000+ depending on the number of injectors that need replacing.
  • Recalls: None Found
• Vacuum Leak
  • Description/Symptoms: The vacuum line connected to the engine is prone to leaking and cracking which causes misfires and the check engine light.
  • Solution: Line replacement.
  • Estimated Cost to Fix: $150 - $500
  • Recalls: None Found

Transmission

8-Speed Automatic

• Rough or Delayed Shifting
  • Description/Symptoms: Abrupt or delayed gear changes, particularly when shifting between lower gears or during downshifts.
  • Solution: Transmission fluid flush and software update to the transmission control module (TCM). If the issue persists, valve body inspection and possible replacement may be necessary.
  • Estimated Cost to Fix: $300 - $3000+ depending on the severity and solution.
  • Recalls: None Found

Summary

The 2020 Rolls-Royce Phantom, while a marvel of engineering and luxury, is not immune to occasional issues. The most commonly reported problems revolve around the body electrical system and various components of the interior such as the audio system and navigation screen. Some engine and transmission issues have been noted. Overall, the severity of these issues can range from minor inconveniences to more significant mechanical problems requiring costly repairs. Potential buyers should be aware of these potential issues and ensure a thorough inspection is performed before purchase.