2020 Toyota Highlander

The 2020 Toyota Highlander represents the beginning of the fourth generation of this popular mid-size SUV. While generally regarded for its reliability, like any vehicle, it has its share of reported issues. The most common engine is the 3.5L V6 (2GR-FKS) producing 295 horsepower and 263 lb-ft of torque. Other engine options include a 2.5L 4-cylinder hybrid. The 3.5L V6 is paired with an 8-speed automatic transmission (UA80E). People often praise the Highlander for its comfortable ride, spacious interior (especially the first two rows), and strong resale value. Common complaints involve the cramped third-row seating, somewhat uninspired driving dynamics, and the infotainment system’s dated interface.

Engine

3.5L V6 (2GR-FKS)

• Oil Leaks
  • Description/Symptoms: Oil leaking from various locations on the engine, such as the valve cover gaskets or the timing cover. Visible oil drips under the vehicle or a burning oil smell.
  • Solution: Replacing the leaking gaskets or seals. In more severe cases, resealing the timing cover.
  • Estimated Cost to Fix: $150 - $1,000+ (depending on the location and severity of the leak)
  • Recalls: None Found
• Water Pump Failure
  • Description/Symptoms: Coolant leaks, engine overheating, and potential damage to other engine components.
  • Solution: Replacing the water pump and any damaged components.
  • Estimated Cost to Fix: $400 - $800+
  • Recalls: None Found

Transmission

8-Speed Automatic (UA80E)

• Harsh Shifting/Hesitation
  • Description/Symptoms: Rough or jerky gear changes, especially between lower gears. Hesitation or delay when accelerating from a stop.
  • Solution: Performing a transmission fluid flush and relearning the shift parameters. In some cases, valve body replacement.
  • Estimated Cost to Fix: $200 - $1,500+
  • Recalls: None Found

Suspension

• No Issues Found

Electrical

• Entune Infotainment System Freezing/Lagging
  • Description/Symptoms: The touchscreen infotainment system freezing, becoming unresponsive, or exhibiting significant lag when navigating menus or using features like Apple CarPlay or Android Auto.
  • Solution: Performing a system software update (if available). In some cases, replacing the head unit.
  • Estimated Cost to Fix: $0 (if software update resolves it) - $1,500+ (for head unit replacement)
  • Recalls: None Found
• Backup Camera Issues
  • Description/Symptoms: The backup camera display may be distorted, have poor image quality, or fail to activate when the vehicle is shifted into reverse.
  • Solution: Check the camera wiring and connections. Replace the backup camera unit.
  • Estimated Cost to Fix: $200 - $500+
  • Recalls: None Found

Exterior

• Automatic Liftgate Malfunction
  • Description/Symptoms: Liftgate failing to open or close properly, intermittent operation, or beeping sounds without movement.
  • Solution: Inspect and replace the liftgate struts, motor, or latch mechanism.
  • Estimated Cost to Fix: $200 - $700+
  • Recalls: None Found

Interior

• Rattling/Squeaking Noises
  • Description/Symptoms: Rattling or squeaking noises emanating from the dashboard, door panels, or other interior trim pieces, especially when driving on uneven surfaces.
  • Solution: Locating and securing the loose trim pieces or applying felt tape to reduce friction between components.
  • Estimated Cost to Fix: $50 - $300+ (depending on the severity and location of the noise)
  • Recalls: None Found

Summary

The 2020 Toyota Highlander is generally a reliable vehicle, but potential buyers should be aware of the common issues reported, such as oil leaks and transmission harshness. Electrical issues with the infotainment system are also prevalent. The severity and cost of repairs vary widely, with some issues being relatively minor and inexpensive to fix, while others can be more significant and costly. A pre-purchase inspection by a qualified mechanic is recommended to identify any potential problems before purchasing a used 2020 Highlander.