2020 Volvo 9700
2020 Volvo 9700
Overview
The 2020 Volvo 9700, a premium coach designed for long-distance travel and demanding operational environments, generally exhibits strong reliability. Volvo’s commitment to robust engineering and quality components is evident in its performance. While specific model year data can be limited for commercial vehicles, general trends for this generation of the 9700 suggest a focus on powertrain durability and passenger comfort systems. Owners and operators typically report satisfaction with the vehicle’s build quality and operational efficiency. However, as with any complex machinery, certain components may experience issues over time, particularly under heavy usage. This analysis focuses on documented technical issues beyond standard maintenance.
Engine
Volvo D11K
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Volvo D13K
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Transmission
Volvo I-Shift (Automated Manual)
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Suspension
Air Suspension System
Air Spring Leaks
- Symptoms: Vehicle sagging on one side, uneven ride height, audible hissing from suspension components.
- Solution: Replacement of faulty air springs or associated air lines.
- Cost: $500 - $1500
ECAS Control Module Malfunction
- Symptoms: Inconsistent ride height adjustment, suspension warning lights, loss of automatic leveling.
- Solution: Diagnosis and potential replacement of the Electronic Control for Air Suspension (ECAS) module.
- Cost: $800 - $2000
Electrical
Lighting System
Headlight/Taillight Bulb Failure
- Symptoms: Non-functional exterior lights.
- Solution: Replacement of burnt-out bulbs.
- Cost: $50 - $150
Infotainment System
Screen Glitches/Freezing
- Symptoms: Intermittent display issues, unresponsive touch screen, system reboots.
- Solution: Software updates or potential replacement of the infotainment unit.
- Cost: $1000 - $3000
Exterior
Body Panels
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Doors and Hatches
Door Seal Degradation
- Symptoms: Water ingress, wind noise, reduced cabin insulation.
- Solution: Replacement of worn or damaged door seals.
- Cost: $200 - $600
Interior
Seating
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
HVAC System
Blower Motor Failure
- Symptoms: No airflow from vents, inconsistent fan speed.
- Solution: Replacement of the cabin blower motor.
- Cost: $300 - $800
Summary Verdict
The 2020 Volvo 9700 demonstrates a high level of reliability, consistent with Volvo’s reputation in the commercial vehicle sector. The powertrain options, including the D11K and D13K engines paired with the I-Shift transmission, are robust and generally free from widespread issues. Areas that may require attention over time include the air suspension system, particularly air spring leaks and ECAS module functionality, and the infotainment system, which can experience software-related glitches. Exterior door seals and interior HVAC blower motors are also potential points of failure, though typically manageable. Overall, the 9700 is a dependable coach with a solid track record, provided routine maintenance is performed and potential issues are addressed promptly.