2021 Lexus NX300h
Here’s a comprehensive breakdown of common issues and complaints reported by owners of the 2021 Lexus NX300h, formatted for your website.
The 2021 Lexus NX300h is a luxury compact SUV known for its fuel efficiency, comfortable ride, and upscale interior. It features a 2.5-liter four-cylinder engine paired with an electric motor, producing a combined 194 horsepower and good fuel economy. While appreciated for its reliability, quietness, and luxurious appointments, some owners have noted a less-than-sporty driving experience compared to competitors, and the infotainment system has drawn criticism for its interface. The regular NX300 is available with a 2.0L turbocharged inline-4 producing 235 horsepower and 258 lb-ft of torque. Both models are available with All-Wheel Drive (AWD)
Electric Motor
2.5L Inline 4 Hybrid
- Hybrid Battery Degradation
- Description/Symptoms: Reduced electric-only driving range, decreased fuel economy, and potential warning lights indicating battery issues. This is more common in vehicles with high mileage or those operated in extreme temperatures.
- Solution: The hybrid battery may need to be replaced or reconditioned. Some owners have reported success with individual cell replacement, but this requires specialized knowledge and equipment.
- Estimated Cost to Fix: $2,000 - $8,000+ (replacement); $500 - $2,000 (reconditioning/cell replacement)
- Recalls: None Found
Transmission
CVT (Continuously Variable Transmission)
- CVT Hesitation/Jerking
- Description/Symptoms: Some owners have reported a slight hesitation or jerking sensation during acceleration, particularly at lower speeds. This is a common characteristic of some CVTs, but excessive or worsening behavior could indicate an issue.
- Solution: A software update or transmission fluid change may alleviate the issue. In some cases, a more extensive repair or even a CVT replacement could be necessary.
- Estimated Cost to Fix: $100 - $300 (fluid change); $100 - $500 (software update); $4,000 - $7,000+ (replacement)
- Recalls: None Found
Suspension
- Rear Suspension Noise
- Description/Symptoms: Clunking or rattling noises emanating from the rear suspension, particularly when driving over bumps or uneven surfaces. Could be worn sway bar bushings or shocks.
- Solution: Replacing worn bushings or shocks.
- Estimated Cost to Fix: $200 - $500 per corner (shocks); $100 - $300 (bushings)
- Recalls: None Found
Electrical
- Infotainment System Freezing/Lagging
- Description/Symptoms: The infotainment system may freeze, become unresponsive, or experience noticeable lag when navigating menus or using features like navigation and audio.
- Solution: A software update from the dealer is the first step. If the problem persists, the infotainment unit may need replacement.
- Estimated Cost to Fix: $0 (software update); $1,000 - $3,000+ (replacement)
- Recalls: None Found
- Connectivity Issues (Bluetooth/Apple CarPlay/Android Auto)
- Description/Symptoms: Inconsistent or failed connections with smartphones via Bluetooth, Apple CarPlay, or Android Auto. This can manifest as dropped calls, inability to stream audio, or failure to recognize the connected device.
- Solution: Check for software updates on both the infotainment system and the smartphone. Try different USB cables (for CarPlay/Android Auto). In some cases, a full system reset might be necessary.
- Estimated Cost to Fix: $0 (software update/cable change/reset); If hardware related - $500 - $1500+ (replacement)
- Recalls: None Found
Exterior
- Automatic High Beam Malfunction
- Description/Symptoms: Automatic high beams not functioning properly. High beams not turning on or off automatically when vehicles approach.
- Solution: Sensor adjustment or replacement.
- Estimated Cost to Fix: $100 - $600+
- Recalls: None Found
Interior
- Rattling from Dashboard/Trim
- Description/Symptoms: Annoying rattling or squeaking noises coming from the dashboard, door panels, or other interior trim pieces, particularly on rough roads.
- Solution: Identifying the source of the rattle and securing the affected trim piece. This may involve adding felt padding, tightening screws, or replacing clips.
- Estimated Cost to Fix: $50 - $300+ (depending on complexity)
- Recalls: None Found
Summary
The 2021 Lexus NX300h appears to be a generally reliable vehicle, but owners have reported some common issues. The most concerning, but less frequent, is related to hybrid battery degradation, which can be expensive to fix. Infotainment system glitches and interior rattles are more common annoyances. Overall, most issues are relatively minor and can be addressed without significant expense, but the potential for hybrid battery problems should be a consideration for prospective buyers, especially on higher-mileage examples.