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2021 Lexus UX250h

The 2021 Lexus UX 250h is a hybrid subcompact SUV known for its fuel efficiency, luxurious interior, and smooth ride. It comes standard with a 2.0-liter inline-4 engine paired with a hybrid system, producing a combined 181 horsepower and sending power through an Electronically Controlled Continuously Variable Transmission (ECVT). Owners generally appreciate the UX 250h’s comfortable seats, quiet cabin, and comprehensive suite of standard safety features. Common dislikes include limited rear passenger space, a smaller cargo area, and a somewhat uninspired driving experience.

Electric Motor No Issues Found

Transmission

Electronically Controlled Continuously Variable Transmission (ECVT)

  • Hesitation/Jerking at Low Speeds
    • Description/Symptoms: Some owners report experiencing hesitation or jerking during acceleration from a stop or at low speeds. This can feel like a slight delay in power delivery or a jerky motion.
    • Solution: A software update or recalibration of the transmission control module (TCM) may resolve this issue. In more severe cases, a transmission replacement is needed
    • Estimated Cost to Fix: $100 - $300+ for software update, $5,000 - $7,000+ for replacement
    • Recalls: None Found

Suspension

  • Rear Suspension Noise
    • Description/Symptoms: Some owners have reported experiencing clunking or rattling noises emanating from the rear suspension, especially when driving over bumps or uneven surfaces.
    • Solution: The noise may be attributed to loose or worn suspension components. Inspection, tightening of bolts, or replacement of the affected components may be necessary.
    • Estimated Cost to Fix: $100 - $500+ depending on the component.
    • Recalls: None Found

Electrical

  • Infotainment System Freezing/Crashing
    • Description/Symptoms: The infotainment system may occasionally freeze, become unresponsive, or unexpectedly restart. This can disrupt navigation, audio, and other connected services.
    • Solution: Performing a system reset or installing a software update may resolve the issue. In some cases, a hardware replacement may be required.
    • Estimated Cost to Fix: $0 (software update), $500 - $2,000+ (hardware replacement)
    • Recalls: None Found
  • Malfunctioning Backup Camera
    • Description/Symptoms: The backup camera may display a distorted image, fail to activate, or show a black screen when the vehicle is in reverse.
    • Solution: Check camera connections, or replace the camera.
    • Estimated Cost to Fix: $100-$300 for wiring, $300-$600+ for camera replacement
    • Recalls: None Found

Exterior

  • Automatic High Beam Issues
    • Description/Symptoms: Automatic high beam headlights not dimming when they should, or excessively dimming when they shouldn’t.
    • Solution: Ensure that the sensor is clean and unobstructed. If the problem persists, the sensor may need replacement.
    • Estimated Cost to Fix: $200-$500+
    • Recalls: None Found

Interior

  • Dashboard Reflection in Windshield
    • Description/Symptoms: Some owners report a noticeable reflection of the dashboard in the windshield, particularly in bright sunlight. This can be distracting and potentially obstruct the driver’s view.
    • Solution: Tinting the windows can help, or use a dash cover to minimize the reflection.
    • Estimated Cost to Fix: $50-$200 for dash cover, $200-$500 for window tinting
    • Recalls: None Found

Summary:

The 2021 Lexus UX 250h generally exhibits good reliability, though some owners have reported issues related to transmission hesitation, suspension noise, infotainment glitches, and dashboard reflections. The severity of these issues varies, and repair costs can range from minor fixes to more substantial expenses for component replacements. The most common reported issues are electrical, with the infotainment system freezing/crashing being a prevalent concern. Overall, while the UX 250h offers a comfortable and efficient driving experience, prospective buyers should be aware of these potential issues during their pre-purchase inspection and consider obtaining a thorough vehicle history report.

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