2021 Mazda CX-5
2021 Mazda CX-5
Overview
The 2021 Mazda CX-5 is generally regarded as a reliable compact SUV, building on Mazda’s reputation for quality engineering and driver engagement. It offers a refined driving experience with a premium interior feel for its class. While most owners report a positive ownership experience with minimal unexpected repairs, like any vehicle, there are a few areas that have seen occasional reports of issues. This analysis focuses on documented technical problems beyond routine maintenance, providing insights into potential areas of concern for the 2021 model year across its various configurations.
Engine
2.5L Skyactiv-G (Naturally Aspirated)
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
2.5L Skyactiv-G Turbo
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
6-Speed Skyactiv-Drive Automatic
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Infotainment System
Intermittent Glitches/Freezing
- Symptoms: The infotainment screen may occasionally freeze, become unresponsive, or restart unexpectedly. This can affect navigation, audio, and connectivity features.
- Solution: Software updates for the infotainment system are often the primary solution. In some cases, a system reset or, rarely, replacement of the unit may be required.
- Cost: $100 - $1500 (Software update is typically free or low cost; unit replacement is significantly higher)
Battery
Premature Battery Failure
- Symptoms: Some owners have reported the battery failing sooner than expected, leading to starting issues or complete power loss.
- Solution: Replacement of the battery.
- Cost: $200 - $400
Exterior
Paint Quality
Chip Resistance
- Symptoms: Reports of paint being susceptible to chipping from road debris, particularly on the front bumper and hood.
- Solution: Paint touch-up or professional repainting.
- Cost: $50 - $500 (depending on extent of damage and method)
Interior
No widespread issues reported.
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Summary Verdict
The 2021 Mazda CX-5 stands out as a highly reliable vehicle with a strong overall performance record. The powertrain (both naturally aspirated and turbocharged engines, and the 6-speed automatic transmission) is robust and generally free from significant issues. The chassis and suspension components also demonstrate good durability. The primary areas where minor concerns have been noted are the infotainment system, which can experience occasional software glitches, and a few reports of premature battery failure. Exterior paint chip resistance is also a minor point of attention for some owners. Despite these minor points, the CX-5 offers a dependable ownership experience, making it a solid choice in the competitive compact SUV segment.