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2021 Polestar Polestar 2

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By Research the Car 4 min read

The 2021 Polestar 2 is an all-electric compact executive car. It was initially offered with a Long Range Single Motor (231 hp, 243 lb-ft of torque) and a Long Range Dual Motor (408 hp, 487 lb-ft of torque) configuration. A Standard Range Single Motor was later introduced for the 2022 model year. The Polestar 2 is generally praised for its stylish design, comfortable interior, and engaging driving experience, although some owners have cited concerns with software glitches, range limitations (especially in cold weather), and occasional build quality issues.

Electric Motor

Long Range Single Motor

  • No Issues Found

Long Range Dual Motor

  • Reduced Power Warning/Turtle Mode
    • Description/Symptoms: Owners report instances where the car suddenly enters a “reduced performance” mode (often referred to as “turtle mode”), severely limiting power and speed. This can occur unexpectedly while driving.
    • Solution: Software updates have been released to address this issue, but some owners report that it still occurs intermittently. In some cases, the issue has been linked to faulty battery management system (BMS) sensors, which require replacement.
    • Estimated Cost to Fix: If related to faulty sensors or other hardware: $500 - $1500+
    • Recalls: None Found

Electrical

  • Software Glitches & Connectivity Issues
    • Description/Symptoms: A common complaint revolves around the Android Automotive OS. This includes issues like: frequent system crashes, unresponsive touchscreen, Bluetooth connectivity problems, navigation system errors, issues with over-the-air (OTA) updates, and malfunctioning driver profiles.
    • Solution: Polestar has regularly released software updates to address these problems. However, some owners continue to experience persistent glitches even after updates. Factory resets are sometimes attempted, but not always successful.
    • Estimated Cost to Fix: Software updates are typically free. Hardware repairs related to infotainment system may range from $200 - $1000+
    • Recalls: None Found
  • 12V Battery Drain
    • Description/Symptoms: Some owners have reported instances of the 12V auxiliary battery draining unexpectedly, which can prevent the car from starting. This may be related to software issues or faulty modules that draw power even when the car is off.
    • Solution: Software updates have been released to improve 12V battery management. In some cases, replacement of the 12V battery or faulty modules may be necessary.
    • Estimated Cost to Fix: Replacement of 12V battery: $150 - $300. Module replacement: $300 - $800+
    • Recalls: None Found
  • Charging Issues
    • Description/Symptoms: Some owners have experienced issues with charging, including slow charging speeds, failure to initiate charging, or errors during charging sessions. This can be related to the car’s charging system, the charging cable, or the charging station itself.
    • Solution: Diagnosing charging issues can be complex. It may involve inspecting the car’s charging port, the charging cable, and the charging station. Software updates have also addressed some charging-related bugs. In some cases, replacement of the onboard charger may be required.
    • Estimated Cost to Fix: $400-$2000+
    • Recalls: None Found
  • Key Fob Issues
    • Description/Symptoms: Key fobs not being recognized by the vehicle, difficulties with keyless entry and starting, and the need to replace the key fob battery frequently.
    • Solution: Resyncing the key fob with the vehicle or replacing the key fob battery are the most common solutions.
    • Estimated Cost to Fix: Key Fob Battery: $5 - $10. Replacement Key Fob: $200 - $400.
    • Recalls: None Found

Exterior

  • Rear Light Bar Issues
    • Description/Symptoms: Some owners have noted problems with the rear light bar, including flickering, sections not illuminating, or complete failure.
    • Solution: Replacement of the affected section or the entire light bar is generally required.
    • Estimated Cost to Fix: $500 - $1500+
    • Recalls: None Found

Interior

  • Rattles and Squeaks
    • Description/Symptoms: Some owners have reported various rattles and squeaks emanating from the interior, particularly from the dashboard, door panels, or rear cargo area.
    • Solution: Locating and addressing the source of the rattles and squeaks can be time-consuming. This may involve tightening loose trim pieces, applying felt tape to contact points, or replacing defective components.
    • Estimated Cost to Fix: Varies widely depending on the source and complexity of the issue. $50 - $500+
    • Recalls: None Found
  • Seat Motor Malfunction
    • Description/Symptoms: Some owners have reported issues with the electric seat motors, causing the seat to become stuck in a particular position or malfunction.
    • Solution: Replacement of the faulty seat motor or the entire seat assembly may be necessary.
    • Estimated Cost to Fix: $300 - $1000+
    • Recalls: None Found

Suspension

  • No Issues Found

Summary

The 2021 Polestar 2 has some reported issues. The most prevalent issues relate to the software and electrical systems, with complaints of software glitches, 12V battery drain, and charging problems. Exterior issues, like the rear light bar malfunction, and interior issues, such as rattles and seat motor failures, are less common but can still be a concern. The severity of these issues varies, with some being minor inconveniences while others can significantly impact the driving experience. The cost to repair these issues can range from a few dollars for a key fob battery to several thousand dollars for a motor or module replacement. Potential buyers should be aware of these common problems and thoroughly inspect the vehicle before purchasing.

Polestar, Polestar 2
Polestar Polestar 2 2021
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