2021 Ram ProMaster 1500
2021 Ram ProMaster 1500
Overview
The 2021 Ram ProMaster 1500 is a popular choice for commercial use, valued for its cargo capacity and maneuverability. Reliability data for this model year indicates a generally robust performance, particularly concerning its powertrain. While most owners report satisfactory experiences, some common areas for attention have emerged, primarily related to specific electronic components and occasional transmission behavior under heavy load. The focus for this analysis is on documented technical issues beyond routine maintenance, aiming to provide a clear picture of potential reliability concerns for fleet managers and individual owners.
Engine
3.6L Pentastar V6
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Transmission
62TE 6-Speed Automatic
Hesitation or Shuddering
- Symptoms: Vehicle may exhibit hesitation during acceleration or a slight shudder, particularly when shifting between gears under load.
- Solution: Software updates for the transmission control module (TCM) are often the first step. In more severe cases, internal transmission inspection and repair may be necessary.
- Cost: $300 - $1200
Suspension
Standard Chassis
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Electrical
Infotainment System
Screen Freezing or Unresponsiveness
- Symptoms: The touchscreen display may intermittently freeze, become unresponsive to touch inputs, or reboot unexpectedly.
- Solution: Software updates for the infotainment system are typically available. If the issue persists, a module reset or replacement might be required.
- Cost: $150 - $700
Battery Drain
Intermittent Battery Drain
- Symptoms: The vehicle battery may drain prematurely, leading to starting issues, often attributed to parasitic draw from certain electronic modules.
- Solution: Diagnosis to identify the source of the parasitic draw is crucial. This may involve checking modules like the radio, BCM, or aftermarket accessories. Repair or replacement of faulty modules or wiring is the solution.
- Cost: $200 - $800
Exterior
Body Panels and Doors
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Interior
Seating and Trim
No widespread issues reported.
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: No widespread issues reported.
Summary Verdict
The 2021 Ram ProMaster 1500 demonstrates good overall reliability, with its core powertrain components, the 3.6L Pentastar V6 engine and 6-speed automatic transmission, performing commendably. The most frequently cited technical concerns revolve around the electrical system, specifically infotainment screen glitches and occasional battery drain issues, which are often resolvable with software updates or module diagnostics. Transmission hesitation under load is another area to monitor, though typically manageable. For commercial users, proactive maintenance and attention to these specific electrical and transmission points will contribute to sustained operational efficiency and minimize unexpected downtime.