2021 Ram ProMaster 2500
2021 Ram ProMaster 2500
Overview
The 2021 Ram ProMaster 2500 is a popular choice for commercial use, valued for its cargo capacity and maneuverability. Reliability data for this model year indicates a generally robust performance, particularly concerning its powertrain. While most owners report satisfactory experiences, some common areas for attention have emerged, primarily related to specific electronic components and occasional issues with the exhaust system under heavy use. The ProMaster 2500’s design prioritizes utility, and its reliability largely aligns with expectations for a work-focused vehicle, with most reported problems being manageable and not indicative of widespread systemic failures. Regular maintenance remains key to ensuring optimal performance and longevity.
Engine
3.6L Pentastar V6
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
6-Speed Automatic (62TE)
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Infotainment System
Screen Freezing/Unresponsiveness
- Symptoms: Infotainment screen may freeze, become unresponsive to touch, or reboot unexpectedly.
- Solution: Software updates, system reset, or potential replacement of the head unit.
- Cost: $100 - $1500
Battery Drain
Intermittent Battery Drain
- Symptoms: Premature battery discharge, requiring jump starts or battery replacement.
- Solution: Diagnosis of parasitic draw from electrical components, potential module reprogramming or component replacement.
- Cost: $150 - $700
Exterior
Body Panels
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Lighting
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Interior
Seating
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
HVAC System
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Summary Verdict
The 2021 Ram ProMaster 2500 demonstrates solid reliability, especially in its core powertrain components. The 3.6L Pentastar V6 engine and 6-speed automatic transmission are generally dependable for commercial duty. The primary areas of concern are within the electrical system, specifically the infotainment unit experiencing occasional glitches and a possibility of intermittent battery drain issues. These are not typically catastrophic failures but can be inconvenient and require professional diagnosis. Exterior and interior components, along with the suspension, appear to be holding up well under typical usage. Overall, the ProMaster 2500 is a reliable work van, with most potential issues being electrical in nature and manageable with timely attention.