2021 Ram ProMaster 3500
2021 Ram ProMaster 3500
Overview
The 2021 Ram ProMaster 3500 is a popular choice for commercial use, valued for its cargo capacity and versatility. Reliability data for this model year indicates a generally robust performance, particularly concerning its powertrain. While most owners report satisfactory experiences, some common areas for attention have emerged, primarily related to specific powertrain components and certain electrical systems. Addressing these issues proactively can ensure the longevity and optimal performance of the ProMaster 3500 for demanding commercial applications. This analysis focuses on documented technical issues beyond routine maintenance.
Engine
3.6L Pentastar V6
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Transmission
6-Speed Automatic (62TE)
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Suspension
Standard Chassis
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Electrical
Infotainment System
Screen Freezing/Unresponsiveness
- Symptoms: The touchscreen display may intermittently freeze or become unresponsive to touch inputs.
- Solution: Software update or infotainment system reset. In some cases, replacement of the unit may be necessary.
- Cost: $500 - $1500
Battery Drain
Intermittent Battery Drain
- Symptoms: Premature battery discharge, leading to starting issues. May be related to parasitic draw from certain modules.
- Solution: Diagnosis to identify the source of the parasitic draw, which could involve checking modules, wiring, or aftermarket accessories. Battery replacement may be needed if damaged.
- Cost: $200 - $600
Exterior
Body Panels
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Lighting
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Interior
Seating
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
HVAC System
No Major Issues
- Symptoms: No widespread issues reported.
- Solution: No widespread issues reported.
- Cost: N/A
Summary Verdict
The 2021 Ram ProMaster 3500 demonstrates strong reliability, particularly with its 3.6L Pentastar V6 engine and 6-speed automatic transmission, which show no widespread issues. The chassis and suspension components are also generally robust for commercial duty. The primary areas requiring attention are within the electrical system, specifically the infotainment unit experiencing occasional freezing and potential intermittent battery drain issues. These electrical concerns are not uncommon in modern vehicles with complex systems. Overall, the ProMaster 3500 is a dependable work vehicle, with most reported issues being manageable and not indicative of systemic powertrain failures.