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2021 Ram ProMaster City

2021 Ram ProMaster City

Overview

The 2021 Ram ProMaster City is a compact commercial van designed for urban delivery and cargo hauling. It prioritizes practicality and fuel efficiency, often featuring a straightforward powertrain. Reliability data for this model year indicates a generally robust performance, with most reported issues being minor or related to specific component failures rather than widespread systemic problems. Owners and fleet managers often appreciate its maneuverability and cargo capacity for its class. However, as with any commercial vehicle, consistent maintenance is key to ensuring long-term dependability and minimizing potential downtime.


Engine

2.4L Tigershark MultiAir I4

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Transmission

948TE 9-Speed Automatic

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Suspension

Standard Chassis

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Electrical

Standard Electrical System

Infotainment System Glitches

  • Symptoms: Occasional freezing, unresponsiveness, or connectivity issues with Apple CarPlay/Android Auto.
  • Solution: Software updates, system resets, or potential head unit replacement.
  • Cost: $100 - $800

Exterior

Body Panels and Doors

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Interior

Cabin Materials and Features

No Major Issues

  • Symptoms: No widespread issues reported.
  • Solution: No widespread issues reported.
  • Cost: N/A

Summary Verdict

The 2021 Ram ProMaster City demonstrates good overall reliability, particularly in its powertrain (2.4L engine and 9-speed automatic transmission) and chassis components. The most frequently cited, though not widespread, issue pertains to minor glitches within the infotainment system, typically resolvable with software updates. Other categories like suspension, exterior, and interior show no significant recurring problems. For a commercial vehicle, this indicates a dependable platform for business use, provided routine maintenance is performed. Its straightforward design contributes to its solid reliability record for its intended purpose.

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