2021 Toyota Hiace

The 2021 Toyota Hiace is a popular commercial van known for its reliability and practicality. Available in various configurations, including passenger and cargo versions, the Hiace is a workhorse appreciated for its spacious interior and dependable performance. However, like any vehicle, it’s not without its potential issues. The Hiace is powered by a range of engines including a 2.8L diesel and a 3.5L gasoline engine. Common criticisms include its somewhat basic interior and ride quality compared to newer vans, while owners often praise its durability and cargo capacity. The 2.8L produces 174 horsepower and 310 lb-ft of torque.

Engine

2.8L Diesel

• Diesel Particulate Filter (DPF) Issues
  • Description/Symptoms: Frequent DPF regeneration cycles, leading to decreased fuel economy and potential engine damage. This can be indicated by a warning light on the dashboard.
  • Solution: Forced DPF regeneration by a qualified mechanic, DPF cleaning, or DPF replacement.
  • Estimated Cost to Fix: $300 - $2000+
  • Recalls: None Found
• EGR Valve Problems
  • Description/Symptoms: Clogged EGR valve leading to rough idling, poor acceleration, and increased emissions.
  • Solution: EGR valve cleaning or replacement.
  • Estimated Cost to Fix: $200 - $600+
  • Recalls: None Found

3.5L Gasoline

• Fuel Injector Issues
  • Description/Symptoms: Misfires, rough idling, and reduced fuel economy.
  • Solution: Fuel injector cleaning or replacement.
  • Estimated Cost to Fix: $200 - $800+
  • Recalls: None Found

Transmission

All Transmissions

• Rough Shifting (Aisin Transmissions)
  • Description/Symptoms: Harsh or delayed shifts, especially between certain gears.
  • Solution: Transmission fluid flush, software update, or valve body repair/replacement.
  • Estimated Cost to Fix: $150 - $1500+
  • Recalls: None Found

Suspension

• Rear Leaf Spring Sagging
  • Description/Symptoms: Rear of the van sitting lower than normal, reduced load capacity, and a bumpy ride.
  • Solution: Replacement of rear leaf springs. Upgraded or heavy-duty springs may be recommended for vehicles frequently carrying heavy loads.
  • Estimated Cost to Fix: $400 - $1000+
  • Recalls: None Found

Electrical

• Infotainment System Freezing/Lagging
  • Description/Symptoms: The infotainment screen freezes or becomes unresponsive, and slow response to touch inputs.
  • Solution: Software update, or replacement of the head unit in severe cases.
  • Estimated Cost to Fix: $0 - $1000+
  • Recalls: None Found
• Sensor Malfunctions (ABS/TPMS)
  • Description/Symptoms: ABS or TPMS warning lights illuminating on the dashboard, potentially indicating a faulty sensor.
  • Solution: Diagnosis with an OBD-II scanner, and replacement of the faulty sensor.
  • Estimated Cost to Fix: $100 - $400+ per sensor.
  • Recalls: None Found

Exterior

• Sliding Door Issues
  • Description/Symptoms: Difficulty opening or closing the sliding door, sticking, or unusual noises.
  • Solution: Lubrication of the door tracks and rollers, adjustment of the door alignment, or replacement of worn rollers.
  • Estimated Cost to Fix: $50 - $500+
  • Recalls: None Found

Interior

• HVAC Blower Motor Failure
  • Description/Symptoms: The HVAC system only works on certain speeds, or not at all.
  • Solution: Replacement of the blower motor resistor or the blower motor itself.
  • Estimated Cost to Fix: $150 - $500+
  • Recalls: None Found

Summary

The 2021 Toyota Hiace is generally a reliable vehicle, but owners may encounter issues related to the DPF (on diesel models), transmission smoothness, and electrical components. Suspension sagging is also a relatively common concern. While some repairs can be relatively inexpensive, others, such as DPF replacement, can be quite costly. Potential buyers should be aware of these potential issues and have the vehicle inspected by a qualified mechanic prior to purchase.