2021 Toyota RAV4 Prime

The 2021 Toyota RAV4 Prime is a plug-in hybrid SUV that combines impressive fuel efficiency with strong performance. It features a 2.5-liter four-cylinder engine paired with electric motors, producing a combined 302 horsepower and delivering all-wheel drive. There are no other engine options available on the prime model. While owners generally praise the RAV4 Prime for its electric range, quick acceleration, and comfortable ride, some common complaints have surfaced. These include issues related to the infotainment system, electrical glitches, and some problems with specific components.

Electric Motor

2.5L Inline-4 Hybrid Engine and Electric Motor

• High Voltage Coolant Heater Failure
  • Description/Symptoms: Some owners have reported failures of the high voltage coolant heater. This can lead to reduced or no cabin heat in cold weather conditions. The check engine light may illuminate.
  • Solution: Replacement of the high voltage coolant heater.
  • Estimated Cost to Fix: $1,000+

Electrical System

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment system, including the display screen, can freeze, crash, or become unresponsive. This can affect navigation, audio, and climate control functions.
  • Solution: Software updates may temporarily fix the issue. Replacement of the head unit may be required.
  • Estimated Cost to Fix: $0 (Software Update) - $1,500+ (Head Unit Replacement)
  • Recalls: None Found
• 12V Battery Drain
  • Description/Symptoms: Some owners have reported the 12V auxiliary battery draining prematurely, leading to starting issues or electrical malfunctions. This may be due to parasitic drain.
  • Solution: Diagnosis of parasitic draw and repair. Replacement of the 12V battery.
  • Estimated Cost to Fix: $100 - $300+
  • Recalls: None Found

Interior

• Rattling Noises
  • Description/Symptoms: Rattling noises coming from the dashboard, rear cargo area, or door panels have been reported by some owners.
  • Solution: Locating and securing the source of the rattle.
  • Estimated Cost to Fix: $50 - $200+

Exterior

• Automatic Liftgate Malfunction
  • Description/Symptoms: The automatic liftgate may fail to open or close properly, or may become unresponsive.
  • Solution: Inspection and replacement of liftgate struts, motor, or sensors.
  • Estimated Cost to Fix: $200 - $600+

Summary:

The 2021 Toyota RAV4 Prime, while generally reliable, does have some recurring issues. The most concerning issues revolve around the high voltage coolant heater, infotainment system glitches, and electrical problems. While these problems can be frustrating, they are not necessarily widespread across all vehicles. The cost to repair these issues can vary significantly, with some fixes being relatively inexpensive and others requiring more extensive repairs. Overall, prospective buyers should be aware of these potential problems and consider them when making a purchase decision.