2023 Audi e-tron S Sportback

The 2023 Audi e-tron S Sportback is a fully electric performance SUV Coupe, boasting a tri-motor setup producing around 496 horsepower and 717 lb-ft of torque. It blends sporty styling with Audi’s well-known luxury. Owners often praise its quick acceleration, comfortable ride, and advanced technology. Common complaints often revolve around range anxiety and the high price point compared to some competitors. The information provided below covers common issues reported for the 2023 Audi e-tron S Sportback.

Electric Motor

Tri-Motor (One Front, Two Rear)

• Reduced Power Output/Warning Lights
  • Description/Symptoms: Some owners have reported instances of reduced power output from the electric motors, often accompanied by warning lights on the dashboard indicating an issue with the drivetrain. This can manifest as significantly decreased acceleration and top speed.
  • Solution: Diagnosis by a qualified Audi technician is required to determine the root cause. This may involve software updates to the motor controllers, replacement of a faulty motor, or repair of wiring and connectors.
  • Estimated Cost to Fix: Varies greatly depending on the specific issue. Software updates might be covered under warranty or cost a few hundred dollars. Motor replacement can easily exceed $5,000+.
  • Recalls: None Found

Electrical

• Charging Problems
  • Description/Symptoms: Inability to charge, slow charging speeds, or errors during charging sessions are reported by some owners. This can occur at home charging stations or at public charging locations.
  • Solution: Troubleshooting steps include checking the charging cable, ensuring the charging station is functioning correctly, and verifying that the vehicle’s charging port is clean and free of debris. If the problem persists, a visit to an Audi service center is needed for diagnostics, potentially involving replacement of the onboard charger or related components.
  • Estimated Cost to Fix: $500 - $2,000+ depending on the component that needs repair or replacement.
  • Recalls: None Found
• Software Glitches
  • Description/Symptoms: The infotainment system may freeze, lag, or exhibit other software glitches. Connectivity issues with smartphones or other devices may also occur.
  • Solution: A software update from the dealer may resolve the issue. In some cases, a hard reset of the infotainment system may be necessary.
  • Estimated Cost to Fix: Minor software updates are usually free at the dealership. More complex software issues may require several hours of labor to resolve costing upwards of $500.
  • Recalls: None Found

Exterior

• Sensor Malfunctions
  • Description/Symptoms: Issues with parking sensors, blind-spot monitoring, or lane-keeping assist can occur. This might manifest as false alarms, failure to detect objects, or erratic behavior of the driver-assistance systems.
  • Solution: Cleaning the sensors can sometimes resolve the issue. If not, a diagnostic scan is necessary to identify the faulty sensor. Replacement and recalibration may be required.
  • Estimated Cost to Fix: $200 - $800+ per sensor, depending on location and complexity of recalibration.
  • Recalls: None Found

Interior

• Infotainment Screen Issues
  • Description/Symptoms: The infotainment screen may flicker, freeze, or display incorrect information. Touchscreen responsiveness can also be affected.
  • Solution: A software update from the dealer may resolve the issue. If not, the screen may need to be replaced.
  • Estimated Cost to Fix: $500 - $2,000+ depending on the dealer’s cost to replace the screen.
  • Recalls: None Found

Suspension

• Air Suspension Problems
  • Description/Symptoms: The e-tron S Sportback features air suspension, and some owners have reported issues such as the vehicle not maintaining the correct ride height, uneven ride height, or complete failure of the air suspension system. This can lead to a noticeably rougher ride and handling issues.
  • Solution: Diagnosis of the air suspension system is required, potentially involving leak detection, replacement of faulty air struts or the air compressor.
  • Estimated Cost to Fix: Replacing an air strut can cost $1,000 - $2,000+ per strut. Compressor replacement can also be in a similar range.
  • Recalls: None Found

Summary

The 2023 Audi e-tron S Sportback, while generally well-regarded for its performance and luxury, has exhibited some common issues. Electrical problems related to charging and infotainment, along with potential sensor malfunctions and air suspension issues, appear to be the most prevalent. The severity of these issues ranges from minor inconveniences (software glitches) to more significant and costly repairs (motor or air suspension replacement). The estimated costs for repairs can vary widely, potentially reaching several thousand dollars, especially for major component replacements. While not all owners experience these issues, it is crucial to be aware of these potential problems when considering the purchase of a 2023 Audi e-tron S Sportback.