2023 Kia Sorento

The 2023 Kia Sorento is a popular mid-size SUV known for its stylish design, spacious interior, and value. The Sorento comes with a few different powertrain options. The base engine is a 2.5-liter four-cylinder producing 191 horsepower and 181 lb-ft of torque, paired with an 8-speed automatic transmission. A turbocharged 2.5-liter four-cylinder is also available, delivering 281 horsepower and 311 lb-ft of torque. This engine is mated to an 8-speed dual-clutch automatic transmission. Additionally, a hybrid and plug-in hybrid powertrain are available. Owners often praise the Sorento for its comfortable ride, user-friendly technology, and abundant safety features. Some common dislikes include the base engine’s performance feeling underpowered, and some find the third-row seating best suited for children.

Engine

2.5L GDI 4-Cylinder

• Engine Stalling
  • Description/Symptoms: Some owners have reported instances of the engine stalling unexpectedly, particularly at low speeds or when idling. This can occur intermittently and without warning.
  • Solution: Diagnosis often involves checking for faulty sensors (crankshaft position sensor, camshaft position sensor), issues with the fuel system (fuel pump, fuel injectors), or problems with the engine control unit (ECU). A software update to the ECU may also be necessary.
  • Estimated Cost to Fix: $100 - $1000+ depending on the cause
  • Recalls: None Found

2.5L Turbo GDI 4-Cylinder

• Oil Consumption
  • Description/Symptoms: Some owners have reported higher than expected oil consumption. This is more noticeable after several thousand miles of use.
  • Solution: Some dealerships perform an oil consumption test to quantify the issue. Replacement of piston rings or even the entire engine may be required in severe cases.
  • Estimated Cost to Fix: $100 - $7000+
  • Recalls: None Found

Transmission

8-Speed Automatic (2.5L GDI)

• Harsh Shifting
  • Description/Symptoms: Some owners have reported harsh or jerky shifting, particularly between lower gears.
  • Solution: A transmission fluid flush and software update to the transmission control module (TCM) may resolve the issue. In some cases, valve body replacement may be required.
  • Estimated Cost to Fix: $100 - $1500+
  • Recalls: None Found

8-Speed DCT (2.5L Turbo GDI)

• Hesitation/Jerking at Low Speeds
  • Description/Symptoms: Some owners have reported hesitation or jerking during low-speed acceleration or when starting from a stop. This is a common characteristic of dual-clutch transmissions but can be more pronounced in some Sorentos.
  • Solution: Software updates to the TCM can often improve the shift quality. In some cases, clutch replacement may be necessary.
  • Estimated Cost to Fix: $100 - $3000+
  • Recalls: None Found

Suspension

No Issues Found

Electrical

• Infotainment System Freezing/Rebooting
  • Description/Symptoms: The infotainment system may freeze, become unresponsive, or spontaneously reboot. This can affect navigation, audio, and other vehicle functions.
  • Solution: A software update for the infotainment system is often the first step. If the problem persists, replacement of the infotainment unit may be required.
  • Estimated Cost to Fix: $0 - $1500+ (depending on warranty coverage)
  • Recalls: None Found
• Automatic Emergency Braking (AEB) Malfunction
  • Description/Symptoms: The AEB system may activate unnecessarily or fail to activate when needed.
  • Solution: Calibration of the radar sensor or replacement of the sensor may be required. A software update for the AEB system may also be necessary.
  • Estimated Cost to Fix: $100 - $1000+
  • Recalls: None Found

Exterior

• Tailgate Issues
  • Description/Symptoms: The power tailgate may not open or close properly, or it may get stuck.
  • Solution: Check and replace the tailgate struts, inspect wiring harness, and replace the tailgate motor
  • Estimated Cost to Fix: $50 - $1,500+
  • Recalls: None Found

Interior

• Seat Upholstery Defects
  • Description/Symptoms: Premature wear or cracking in the seat upholstery material.
  • Solution: Replacement of the affected seat upholstery.
  • Estimated Cost to Fix: $200 - $1000+
  • Recalls: None Found

Summary

The 2023 Kia Sorento generally exhibits a range of issues, from relatively minor infotainment glitches to more serious engine and transmission concerns. The severity and cost of repairs can vary significantly depending on the specific issue and the powertrain configuration. While some issues can be addressed with software updates or minor repairs, others may require more extensive and costly component replacements. Potential buyers should be aware of these common complaints and thoroughly inspect the vehicle before purchase.