2023 Lexus NX350

The 2023 Lexus NX 350 is a popular luxury compact SUV known for its comfortable ride, stylish interior, and comprehensive suite of standard safety features. The NX 350 comes with a 2.4L turbocharged inline-4 engine producing 275 horsepower and 317 lb-ft of torque, paired with an 8-speed automatic transmission. Other engine options include the NX 250 (2.5L inline-4), the NX 350h (2.5L inline-4 hybrid), and the NX 450h+ (2.5L inline-4 plug-in hybrid). Some owners praise the NX 350 for its refined interior and technology, while others dislike the infotainment system’s touchpad interface and the somewhat limited cargo space.

Engine

2.4L Turbocharged Inline-4

• Engine Misfires/Hesitation
  • Description/Symptoms: Some owners have reported experiencing engine misfires or hesitation during acceleration. This can manifest as a jerky or uneven feel, particularly at lower speeds. Some cases have been linked to faulty spark plugs or ignition coils.
  • Solution: Diagnosis by a qualified technician to identify the specific cause of the misfire. Replacement of faulty spark plugs or ignition coils.
  • Estimated Cost to Fix: $150 - $500+ depending on the extent of the issue.
  • Recalls: None Found
• Excessive Oil Consumption
  • Description/Symptoms: Some owners have reported that their NX 350 is consuming an excessive amount of oil between oil changes. This may require more frequent oil top-offs than expected.
  • Solution: Diagnosis by a qualified technician to determine the root cause of the oil consumption. This may involve checking for leaks, inspecting the piston rings, or other engine components. Repairs may range from replacing seals to more extensive engine work.
  • Estimated Cost to Fix: $200 - $1,000+ depending on the severity of the issue.
  • Recalls: None Found

Transmission

8-Speed Automatic Transmission

• Rough Shifting
  • Description/Symptoms: Some owners have reported experiencing rough or jerky shifting, particularly between certain gears. This may be more noticeable at lower speeds or during acceleration.
  • Solution: Diagnosis by a qualified technician to determine the cause of the rough shifting. This may involve checking the transmission fluid level and condition, inspecting the valve body, or other transmission components. A transmission flush or repair may be necessary.
  • Estimated Cost to Fix: $150 - $800+ depending on the extent of the issue.
  • Recalls: None Found
• Transmission Hesitation
  • Description/Symptoms: Some owners have reported that their NX 350 is exhibiting a delay when shifting gears.
  • Solution: Diagnosis by a qualified technician to determine the root cause of the oil consumption. This may involve checking for leaks, inspecting the piston rings, or other engine components. Repairs may range from replacing seals to more extensive engine work.
  • Estimated Cost to Fix: $150 - $800+ depending on the extent of the issue.
  • Recalls: None Found

Suspension

No Issues Found

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: Some owners have reported that the infotainment system occasionally freezes, crashes, or becomes unresponsive. This may require restarting the system to restore functionality.
  • Solution: Software update from the dealer. If the issue persists, the infotainment unit may need to be replaced.
  • Estimated Cost to Fix: $0 (software update) - $1,200+ (replacement unit)
  • Recalls: None Found
• Wireless Charger Malfunctions
  • Description/Symptoms: The wireless charging pad may intermittently fail to charge devices or may stop charging before the device is fully charged.
  • Solution: Software update. If the issue persists, the wireless charging module may need to be replaced.
  • Estimated Cost to Fix: $0 (software update) - $300+ (replacement module)
  • Recalls: None Found

Exterior

• Automatic Tailgate Issues
  • Description/Symptoms: Some owners have reported the automatic tailgate failing to open or close properly, requiring manual assistance.
  • Solution: Diagnosis by a qualified technician to determine the cause of the malfunction. The issue could be from the tailgate struts themselves failing to open or close properly. A repair may be necessary.
  • Estimated Cost to Fix: $200 - $500+ depending on the extent of the issue.
  • Recalls: None Found

Interior

• Touchpad Sensitivity/Accuracy Issues
  • Description/Symptoms: The infotainment system’s touchpad can be difficult to use due to its sensitivity or lack of accuracy, leading to frustration for some users.
  • Solution: Adjusting the touchpad sensitivity settings in the infotainment system menu. While it may improve usability, this is often a workaround rather than a complete fix.
  • Estimated Cost to Fix: N/A (software adjustment)
  • Recalls: None Found
• Rattling Noises from the Dashboard
  • Description/Symptoms: Some owners have reported rattling noises coming from the dashboard area, particularly when driving on rough roads.
  • Solution: Locating and securing the source of the rattling noise. This may involve tightening loose panels, adding padding, or replacing damaged components.
  • Estimated Cost to Fix: $100 - $300+ depending on the complexity of the repair.
  • Recalls: None Found

Summary

The 2023 Lexus NX 350 has a few common issues, mainly related to the engine, transmission, and electrical systems. Engine misfires, hesitation, and excessive oil consumption are reported. Transmission issues include rough shifting and hesitation. Electrical issues can be found in the infotainment system with freezing and crashing. Interior noises, especially from the dashboard area, are also reported. Most of the issues are considered to be minor to moderate in severity, with repair costs ranging from relatively inexpensive to potentially more expensive depending on the specific problem and required solution.