2023 Lexus UXh

The 2023 Lexus UXh is a subcompact luxury hybrid SUV. It comes equipped with a 2.0-liter inline-4 engine paired with an electric motor. The combined output is 181 horsepower and 139 lb-ft of torque. It has a CVT transmission. People generally like the UXh for its fuel efficiency, comfortable ride, and Lexus’ reputation for reliability. Some dislike its limited cargo space, less powerful engine, and infotainment system. Here’s a breakdown of reported issues:

Electrical

• Infotainment System Freezing/Crashing
  • Description/Symptoms: The infotainment screen freezes, becomes unresponsive, or restarts spontaneously while driving. This can affect navigation, audio, and climate control functions. Some owners report this happening multiple times during a single trip.
  • Solution: Some users report that updating the software on the infotainment system resolves the issue. Others have had the head unit replaced under warranty.
  • Estimated Cost to Fix: $0 (warranty) - $1,000+ (out of warranty head unit replacement)
  • Recalls: None Found
• Wireless Charger Malfunction
  • Description/Symptoms: The wireless charging pad fails to consistently charge devices, or stops charging after a short period. Some owners report that only certain phone models are affected.
  • Solution: Replacing the wireless charging pad.
  • Estimated Cost to Fix: $0 (warranty) - $300+ (out of warranty replacement)
  • Recalls: None Found

Interior

• Rattling/Buzzing Noises from Dashboard
  • Description/Symptoms: Owners have reported experiencing rattling or buzzing noises emanating from the dashboard area, particularly when driving on rough roads. The exact source of the noise can be difficult to pinpoint.
  • Solution: Dealership technicians may attempt to isolate and dampen the source of the noise by adding foam or felt padding.
  • Estimated Cost to Fix: $0 (warranty) - $100 - $500+ (out of warranty diagnostic and repair)
  • Recalls: None Found

Electric Motor

• No Issues Found

Category CVT Transmission

• CVT Jerking/Hesitation
  • Description/Symptoms: Some owners have reported experiencing jerking or hesitation during acceleration, particularly at low speeds. This may be more noticeable when the transmission is cold.
  • Solution: A software update to the transmission control module (TCM) may resolve the issue. In some cases, replacement of the CVT has been required.
  • Estimated Cost to Fix: $0 (warranty) - $5,000+ (out of warranty CVT replacement)
  • Recalls: None Found

Summary

The 2023 Lexus UXh appears to be a generally reliable vehicle, but there are some potential issues to be aware of. The most common complaints relate to the infotainment system, interior noises, and CVT performance. While some issues can be resolved with software updates, others may require more extensive repairs. The severity and cost of these issues can vary, but potential buyers should be aware of these potential problems and factor them into their purchasing decision.